I need help. am new to asterisk dialplan. when i call a number from my softphone with the + prefix character in front of the number the call wont go through i have tried all i could to in my extension file but to no success.
Look at the prepend field of your outbound route. You will need a + in the prefix and 00 in the prepend.
thank you for your answer. freepbx GUI is not install in my server am running only asterisk and a2billing so i have access only extensions.conf files.
This is a FreePBX support forum. You would have better luck on an Asterisk support forum such as forums.asterisk.org
replace + character with 00? here is an example extension:
exten => _X.,1,Dial(SIP/voipyvoip/00{EXTEN:1})
_X. is a dialplan pattern match. Replace with whatever is appropriate for you.
replace voipyvoip with the name of your trunk.
{EXTEN} is a variable set by asterisk. The value is the extension number (name, really) dialed.
The :1 (note it is inside the {}) modifies the string to keep all of the digits except the leading digit. This will be concatenated with the leading 00 before being sent off.
Thank you ##dpeloquin i have tried that but am still having issues “The dialed extension not found”