FreePBX 15, EPM current. Short of opening up a feature request, which I will probably do anyway, I’m looking for a way to remote factory reset Sangoma phones. I know I can auto provision and do, from EPM, but I am looking for a way to factory reset remote users phones without the user having to be present or intervene.
We have instances of phones that will lose provisioning and after all troubleshooting, sometimes a factory reset and reprovision is the only cure.
Only option I have currently is to remote desktop into their PC, then get in the phone GUI from their desktop. But if anyone knows a better way…Thanks in advance.