I’m having two issues with a remote extension that I have set up at my home (PBX is located in my office). I’m hoping someone can help.
Issue 1 - I have no audio in either direction. The phone registers properly and I can both call it and make outgoing calls. A search of the forums seems to indicate that I could possibly either forward additional ports for audio or set some NAT-related flag on the extension. The relevant posts are very old and I am unable to find either option in my newer version of FreePBX.
Issue 2 - I cannot get the PBX to play a ringing tone during calls to the remote extension unless I use a queue. I have an inbound route (DID on a T1) that I’d like to have the destination be my remote extension and have it ring until answered or voicemail kicks in. Having the destination be my extension plays dead air until either the phone is answered or it fails over to voicemail. Having the destination be a queue which my extension is an agent of plays the ringing tone properly. It seems like I should be able to have it ring the extension directly without the need for a queue, but I am also unable to figure out how to get this to work as well.
Any help would be much appreciated.
Thanks in advance,