I have a real weird problem, I am new to freepbx and asterisk. Thanks for all the help topics I have been able to successfully install and use it. I have few extensions in the US and a few in India. Everything works fine. I have the server on a static IP behind a firewall. All settings in sip.conf and other conf files are setup. I am able to register remote extensions from several locations w/o any issues. I am only running into access from 1 particular location.
It registers and then immediately it is gone.
[2013-09-29 17:04:00] VERBOSE[5122] chan_sip.c: – Registered SIP ‘298’ at 192.168.1.100:5062
[2013-09-29 17:04:04] NOTICE[5122] chan_sip.c: Peer ‘298’ is now UNREACHABLE! Last qualify: 0 .
Same thing happens with zoiper softphone on a mobile device and grandstream 1400.
However, if the same mobile device uses 3g data network it works fine.
Weird thing I noticed is that it lists the private IP address of the device when I checked sip show peer on CLI. for other remote extensions it showed the public IP.
298 isn’t working… 201 is working fine from another location in India.
- Name : 298
Description :
Secret :
MD5Secret :
Remote Secret:
Context : from-internal
Record On feature : automon
Record Off feature : automon
Subscr.Cont. :
Language :
Tonezone :
AMA flags : Unknown
Transfer mode: open
CallingPres : Presentation Allowed, Not Screened
Callgroup :
Pickupgroup :
Named Callgr :
Nam. Pickupgr:
MOH Suggest :
Mailbox : 298@device
VM Extension : *97
LastMsgsSent : 0/0
Call limit : 2147483647
Max forwards : 0
Dynamic : Yes
Callerid : “Saurabh Home” <298>
MaxCallBR : 384 kbps
Expire : 2816
Insecure : no
Force rport : No
Symmetric RTP: No
ACL : Yes
DirectMedACL : No
T.38 support : No
T.38 EC mode : Unknown
T.38 MaxDtgrm: -1
DirectMedia : No
PromiscRedir : No
User=Phone : No
Video Support: No
Text Support : No
Ign SDP ver : No
Trust RPID : Yes
Send RPID : No
Subscriptions: Yes
Overlap dial : Yes
DTMFmode : rfc2833
Timer T1 : 500
Timer B : 32000
ToHost :
Addr->IP : 192.168.1.100:5062
Defaddr->IP : (null)
Prim.Transp. : UDP
Allowed.Trsp : UDP
Def. Username: 298
SIP Options : (none)
Codecs : (gsm|ulaw|alaw)
Codec Order : (ulaw:20,alaw:20,gsm:20)
Auto-Framing : No
Status : UNREACHABLE
Useragent : Grandstream GXP1400 1.0.5.23
Reg. Contact : sip:[email protected]:5062
Qualify Freq : 60000 ms
Keepalive : 0 ms
Sess-Timers : Refuse
Sess-Refresh : uas
Sess-Expires : 180 secs
Min-Sess : 90 secs
RTP Engine : asterisk
Parkinglot :
Use Reason : No
Encryption : No
201 works fine… noice the IP address
- Name : 201
Description :
Secret :
MD5Secret :
Remote Secret:
Context : from-internal
Record On feature : automon
Record Off feature : automon
Subscr.Cont. :
Language :
Tonezone :
AMA flags : Unknown
Transfer mode: open
CallingPres : Presentation Allowed, Not Screened
Callgroup :
Pickupgroup :
Named Callgr :
Nam. Pickupgr:
MOH Suggest :
Mailbox : 201@default
VM Extension : *97
LastMsgsSent : 10/0
Call limit : 2147483647
Max forwards : 0
Dynamic : Yes
Callerid : “Saurabh Chandra” <201>
MaxCallBR : 384 kbps
Expire : 2827
Insecure : no
Force rport : No
Symmetric RTP: No
ACL : Yes
DirectMedACL : No
T.38 support : No
T.38 EC mode : Unknown
T.38 MaxDtgrm: -1
DirectMedia : No
PromiscRedir : No
User=Phone : No
Video Support: No
Text Support : No
Ign SDP ver : No
Trust RPID : Yes
Send RPID : No
Subscriptions: Yes
Overlap dial : Yes
DTMFmode : rfc2833
Timer T1 : 500
Timer B : 32000
ToHost :
Addr->IP : 122.172.xxx.xxx:5060
Defaddr->IP : (null)
Prim.Transp. : UDP
Allowed.Trsp : UDP
Def. Username: 201
SIP Options : (none)
Codecs : (gsm|ulaw|alaw)
Codec Order : (ulaw:20,alaw:20,gsm:20)
Auto-Framing : No
Status : OK (342 ms)
Useragent : Grandstream GXP2100 1.0.5.26
Reg. Contact : sip:[email protected]:5060
Qualify Freq : 60000 ms
Keepalive : 0 ms
Sess-Timers : Refuse
Sess-Refresh : uas
Sess-Expires : 180 secs
Min-Sess : 90 secs
RTP Engine : asterisk
Parkinglot :
Use Reason : No
Encryption : No
I think this may be a router or ISP related issue on the remote side… I tried changing the router and same issue…
Can someone please guide me to a possible resolution. and where can I look…
Thank you in advance.