Hello,
We’re using FreePBX 13.0.197
with Digium Addons 2.11.0.14
and DPMA 3.4.1
We just opened a remote office.
In the remote office, we have a few Digium phones I want to connect to the FreePBX server in HQ.
HQ firewall forwards 5060 to the FreePBX server, both TCP and UDP.
In FreePBX > Applications > Extensions
I have set NAT MODE to YES in the extensions which will be accessed remotely.
Then I launch my test phone (D70).
Input the FreePBX WAN IP as configuration server.
I get requested for password for extension list as expected.
I input the password, get extension list, select my « phone », then input phone password, all seems to be great!
Waiting for the phone to reboot…………. And nothing works.
I get the logo for some reason?? But that’s the only thing right.
None of my extensions show up, only « Digium » with a disconnected « hollowed silhouette » thing.
So I figure maybe it’s a network / subnet problem?
HQ network is 10.0.0.0/16
Remote office network is 192.168.1.1/24
So in FreePBX > Connectivity > Digium Phones > Networks
I add 192.168.1.1/24
Then in FreePBX > Connectivity > Digium Phones > Phones
I add those new networks to my test phone (D70) at the remote office
I factory default reset the D70 and do the whole thing again.
Now upon reboot, all my extensions show up!
I can make a call and receive a call!
NICE!
But, a few things still don’t work:
- Most importantly : the Rapid Dial Key Phonebook doesn’t work! The right side of the D70 phone, where all the Rapid Dial Key should be, is completely blank
- Custom Ringtones don’t work, only the system one
- Firmware upgrade doesn’t work
What am I doing wrong?
I was looking for a guide how to use the Digium Addons Module and DPMA with remote phones and I have found nothing, is there such a thing?
PS : I tried to send everything through a VPN before and there was so much jitter it was not possible to use.
However, I do have a working OpenVPN tunnel, so maybe for some things other than VOIP (firmware upgrade, etc) I could use it.