Redirection Services not working

I have four sangoma S705 phones that have been factory reset but have not checked into RS.

Last poll: empty
Last poll from: empty
Poll Count: 0
Redirect Enabled: yes

But one phone from that batch was plugged in yesterday and has redirected and is working.

I have already opened a Sangoma Portal Support Ticket #982011 but have not seen any traction so i am reaching out to see if anyone else is having this problem.

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