Recordings directory requiring admin login

Just wondering how I can get rid of the first username and password in my case wwwadmin when trying to access the voicemail & recordings section? Or by going to http://serverip/recordings.

Tried a few things already nothing worked except taking permissions away from all of the admin sites. Whats your work around?

Thanks

This is a pbx in a flash issue. You’ll need to take it up with them