Hello,
I have a situation that is requiring me to record inbound audio from the SIP trunk provider. I must be able to differentiate between the inbound audio sent by the SIP trunk provider, and the outbound audio generated by the Polycom phone or asterisk.
I have reviewed a few existing references on this (or similar topics). Thus far I am only getting a single mono audio recording that contains the audio from both directions. Because it is mono I am unable to differentiate between the audio sent from either side.
I need to either be able to do one of the following:
- Record the audio from each direction in a separate file.
- Record only the inbound audio received from the SIP trunk provider.
- Record in stereo so that one side audio plays in the right speaker, and the other side in the left speaker.
Whichever option is easiest will work fine for me.
I am using FreePBX 12 on FreePBX distro.
Here’s what I’ve tried thus far:
- Enabled call recording on the “inbound route” and set it to “force”.
- Disabled MixMonitor recordings in Settings > Advanced Settings
- Applied Settings
- Performed a test call (the call was created with both call paths merged into a single mono file)
- Enabled MixMonitor in Settings > Advanced Settings
- Applied Settings
- Performed another test call (this call was also created with both call paths merged into a single mono file).
I would really appreciate some guidance on how I can distinguish between the inbound/outbound audio on a call recording.
Thank you very much for your help!
Sincerely,
Doug Mortensen