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Record new custom greeting with OPUS enabled

bug
Tags: #<Tag:0x00007fafd34aed60>

(Jon Frey) #1

I submitted a bug report this evening and am wondering if any other FPBX admins have encountered a similar issue with recording new system recordings with OPUS enabled.

Bug report:

With OPUS enabled, when end users dial the feature code to listen to and change the recording, the old greeting plays, system says to rerecord press *. They press *, it says start recording, then immediately says press 1 to listen 2 to keep. It never allows them to actually record anything.

We disabled OPUS codec and were then able to record a new greeting normally.


(Chris Dolese) #2

post full log of that if you can

it should have some hint as to the issue

i ran into a problem the other day testing a bunch of different codecs and ran into an issue with opus dialing echo test … ran out of time and had to move on - ill dig into that as well

whats the issue number you opened btw ?


(Jon Frey) #3

For the moment I’d like to post an excerpt from the log that may shed light on what the system was doing.

You’ll note here ext 125 was dialing feature code *2910 and listening to the recording. When * was pressed to change it, the system kicked the user out of the re-record option as soon as * was pressed thinking a non-zero value was keyed by the end user.

Let me know if this provides enough hint.

[2019-08-08 13:58:58] VERBOSE[13604][C-00002da6] res_agi.c: recordings.agi: Converting /var/lib/asterisk/sounds/en/custom/STA_School_GenVM.g722 To: /var/lib/asterisk/sounds/en/custom/STA_School_GenVM.wav
[2019-08-08 13:58:58] VERBOSE[13604][C-00002da6] res_agi.c: &lt;SIP/125-00002491&gt;AGI Script recordings.agi completed, returning 0
[2019-08-08 13:58:58] VERBOSE[13604][C-00002da6] pbx.c: Executing [doaccept@macro-systemrecording:9] Set("SIP/125-00002491", "TMPRECFILE=en/custom/STA_School_GenVM") in new stack
[2019-08-08 13:58:58] VERBOSE[13604][C-00002da6] pbx.c: Executing [doaccept@macro-systemrecording:10] Playback("SIP/125-00002491", "auth-thankyou") in new stack
[2019-08-08 13:58:58] VERBOSE[13604][C-00002da6] file.c: &lt;SIP/125-00002491&gt; Playing 'auth-thankyou.g722' (language 'en')
[2019-08-08 13:58:59] VERBOSE[13604][C-00002da6] pbx.c: Executing [doaccept@macro-systemrecording:11] Goto("SIP/125-00002491", "confmenu,1") in new stack
[2019-08-08 13:58:59] VERBOSE[13604][C-00002da6] pbx_builtins.c: Goto (macro-systemrecording,confmenu,1)
[2019-08-08 13:58:59] VERBOSE[13604][C-00002da6] pbx.c: Executing [confmenu@macro-systemrecording:1] BackGround("SIP/125-00002491", "to-listen-to-it&amp;press-1&amp;to-accept-recording&amp;press-2&amp;to-rerecord-it&amp;press-star&amp;language&amp;press-3,m,en,macro-systemrecording") in new stack
[2019-08-08 13:58:59] VERBOSE[13604][C-00002da6] file.c: &lt;SIP/125-00002491&gt; Playing 'to-listen-to-it.g722' (language 'en')
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] app_macro.c: Spawn extension (macro-systemrecording, confmenu, 1) exited non-zero on 'SIP/125-00002491' in macro 'systemrecording'
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] pbx.c: Spawn extension (from-internal, *2910, 3) exited non-zero on 'SIP/125-00002491'
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] pbx.c: Executing [h@from-internal:1] Macro("SIP/125-00002491", "hangupcall") in new stack
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] pbx.c: Executing [s@macro-hangupcall:1] GotoIf("SIP/125-00002491", "1?theend") in new stack
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] pbx.c: Executing [s@macro-hangupcall:3] ExecIf("SIP/125-00002491", "0?Set(CDR(recordingfile)=)") in new stack
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] pbx.c: Executing [s@macro-hangupcall:4] NoOp("SIP/125-00002491", " montior file= ") in new stack
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] pbx.c: Executing [s@macro-hangupcall:5] GotoIf("SIP/125-00002491", "1?skipagi") in new stack
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] pbx.c: Executing [s@macro-hangupcall:7] Hangup("SIP/125-00002491", "") in new stack
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on 'SIP/125-00002491' in macro 'hangupcall'
[2019-08-08 13:59:00] VERBOSE[13604][C-00002da6] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/125-00002491'
[2019-08-08 13:59:00] VERBOSE[4187] chan_sip.c: Extension Changed 125[ext-local] new state Idle for Notify User 112

[2019-08-08 14:22:34] VERBOSE[19465][C-00002daf] pbx.c: Spawn extension (from-internal, *2910, 3) exited non-zero on 'SIP/112-000024ba'

(system) closed #4

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