Hi,
I have setup a queue with 2 agents.
I would like the queue to ring ext 1 first, no answer / busy then ring ext 2
I have tried the different ring strategies but can’t make it work.
Thanks
Hi,
I have setup a queue with 2 agents.
I would like the queue to ring ext 1 first, no answer / busy then ring ext 2
I have tried the different ring strategies but can’t make it work.
Thanks
You want rrordered ring strategy.
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