If all phones are busy, the system is supposed to play a Join Announcement and place them in queue. However, if we are short-handed and only have 4 people to answer phones and the empty phones are placed on Do Not Disturb (either via the phone’s softkey OR via the FreePBX Feature Code), customers who dial in and get placed in the queue do not hear the Join Announcement; instead it goes straight to estimated hold time and then MOH.
If all 6 agent phones are actively engaged in a phone call, then the Join Announcement plays normally.
My solution for now was to remove the phones as static agents and have customer service employees log their phones into and out of the queue when they come and go. For their sake, I’d love for them to be able to just hit the DND key on their phones when they want to take a break, instead of having to logout/login every time they use the restroom or grab a drink.
Any thoughts? Further information I can dig up to help?
I set up a test queue with a single dynamic agent, ext 2006, being called in various states by an internal extension 5440. The results are the same whether it comes from an outside call or another extension inside the office, so for simplicity I’m just using multiple internal extensions. All phones are either Linksys SPA942s or their new incarnation the Cisco SPA504G
This first call trace is the calling the queue while 2006 is already in a call. The Join Announcement plays normally here:
[2014-05-14 15:31:10] VERBOSE[1919][C-00000bfb] netsock2.c: == Using SIP RTP TOS bits 184
[2014-05-14 15:31:10] VERBOSE[1919][C-00000bfb] netsock2.c: == Using SIP RTP CoS mark 5
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:1] Macro("SIP/5440-00004dae", "user-callerid,") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:1] Set("SIP/5440-00004dae", "TOUCH_MONITOR=1400099470.42008") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:2] Set("SIP/5440-00004dae", "AMPUSER=5440") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:3] GotoIf("SIP/5440-00004dae", "0?report") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:4] ExecIf("SIP/5440-00004dae", "1?Set(REALCALLERIDNUM=5440)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:5] Set("SIP/5440-00004dae", "AMPUSER=5440") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:6] GotoIf("SIP/5440-00004dae", "0?limit") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:7] Set("SIP/5440-00004dae", "AMPUSERCIDNAME=Emporium") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:8] GotoIf("SIP/5440-00004dae", "0?report") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:9] Set("SIP/5440-00004dae", "AMPUSERCID=5440") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:10] Set("SIP/5440-00004dae", "__DIAL_OPTIONS=Ttr") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:11] Set("SIP/5440-00004dae", "CALLERID(all)="Emporium" <5440>") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:12] GotoIf("SIP/5440-00004dae", "0?limit") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:13] ExecIf("SIP/5440-00004dae", "0?Set(GROUP(concurrency_limit)=5440)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:14] ExecIf("SIP/5440-00004dae", "0?Set(CHANNEL(language)=)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:15] GosubIf("SIP/5440-00004dae", "7?sub-ccss,s,1(from-internal,9999)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-ccss:1] ExecIf("SIP/5440-00004dae", "0?Return()") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-ccss:2] Set("SIP/5440-00004dae", "CCSS_SETUP=TRUE") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-ccss:3] GosubIf("SIP/5440-00004dae", "0?monitor_config,1(from-internal,9999):monitor_default,1(from-internal,9999)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [monitor_default@sub-ccss:1] GotoIf("SIP/5440-00004dae", "0?is_exten") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [monitor_default@sub-ccss:2] StackPop("SIP/5440-00004dae", "") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [monitor_default@sub-ccss:3] Return("SIP/5440-00004dae", "FALSE") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:16] GotoIf("SIP/5440-00004dae", "0?continue") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:17] Set("SIP/5440-00004dae", "__TTL=64") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:18] GotoIf("SIP/5440-00004dae", "1?continue") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Goto (macro-user-callerid,s,29)
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:29] Set("SIP/5440-00004dae", "CALLERID(number)=5440") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:30] Set("SIP/5440-00004dae", "CALLERID(name)=Emporium") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:31] Set("SIP/5440-00004dae", "CDR(cnum)=5440") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:32] Set("SIP/5440-00004dae", "CDR(cnam)=Emporium") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-user-callerid:33] Set("SIP/5440-00004dae", "CHANNEL(language)=en") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:2] Answer("SIP/5440-00004dae", "") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:3] Macro("SIP/5440-00004dae", "blkvm-set,reset") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-blkvm-set:1] ExecIf("SIP/5440-00004dae", "1?Set(__BLKVM_CHANNEL=SIP/5440-00004dae)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-blkvm-set:2] Set("SIP/5440-00004dae", "SHARED(BLKVM,SIP/5440-00004dae)=TRUE") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-blkvm-set:3] Set("SIP/5440-00004dae", "GOSUB_RETVAL=TRUE") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@macro-blkvm-set:4] MacroExit("SIP/5440-00004dae", "") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:4] ExecIf("SIP/5440-00004dae", "1?Set(_DIAL_OPTIONS=TtrM(auto-blkvm))") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:5] Set("SIP/5440-00004dae", "__NODEST=9999") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:6] Set("SIP/5440-00004dae", "QCIDPP=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:7] Set("SIP/5440-00004dae", "VQ_CIDPP=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:8] ExecIf("SIP/5440-00004dae", "0?Macro(prepend-cid,)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:9] Set("SIP/5440-00004dae", "QAINFO=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:10] Set("SIP/5440-00004dae", "VQ_AINFO=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:11] ExecIf("SIP/5440-00004dae", "0?Set(__ALERT_INFO=)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:12] Set("SIP/5440-00004dae", "QJOINMSG=custom/RedFrogQueueJoin") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:13] Set("SIP/5440-00004dae", "VQ_JOINMSG=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:14] Set("SIP/5440-00004dae", "QMOH=ToddPiano") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:15] Set("SIP/5440-00004dae", "VQ_MOH=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:16] ExecIf("SIP/5440-00004dae", "1?Set(__MOHCLASS=ToddPiano)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:17] ExecIf("SIP/5440-00004dae", "1?Set(CHANNEL(musicclass)=ToddPiano)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:18] Set("SIP/5440-00004dae", "QRINGOPTS=R") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:19] Set("SIP/5440-00004dae", "QRETRY=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:20] Set("SIP/5440-00004dae", "VQ_RETRY=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:21] Set("SIP/5440-00004dae", "QOPTIONS=tR") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:22] Set("SIP/5440-00004dae", "VQ_OPTIONS=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:23] Set("SIP/5440-00004dae", "QGOSUB=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:24] Set("SIP/5440-00004dae", "VQ_GOSUB=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:25] Set("SIP/5440-00004dae", "QAGI=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:26] Set("SIP/5440-00004dae", "VQ_AGI=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:27] Set("SIP/5440-00004dae", "QRULE=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:28] Set("SIP/5440-00004dae", "VQ_RULE=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:29] Set("SIP/5440-00004dae", "QPOSITION=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:30] Set("SIP/5440-00004dae", "VQ_POSITION=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:31] Gosub("SIP/5440-00004dae", "sub-record-check,s,1(q,9999,dontcare)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:1] Set("SIP/5440-00004dae", "REC_POLICY_MODE_SAVE=") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:2] GotoIf("SIP/5440-00004dae", "1?check") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Goto (sub-record-check,s,7)
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:7] Set("SIP/5440-00004dae", "__MON_FMT=wav") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:8] GotoIf("SIP/5440-00004dae", "1?next") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Goto (sub-record-check,s,11)
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:11] ExecIf("SIP/5440-00004dae", "0?Return()") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:12] ExecIf("SIP/5440-00004dae", "1?Set(__REC_POLICY_MODE=dontcare)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:13] GotoIf("SIP/5440-00004dae", "0?q,1") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:14] Set("SIP/5440-00004dae", "__REC_STATUS=INITIALIZED") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:15] Set("SIP/5440-00004dae", "NOW=1400099470") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:16] Set("SIP/5440-00004dae", "__DAY=14") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:17] Set("SIP/5440-00004dae", "__MONTH=05") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:18] Set("SIP/5440-00004dae", "__YEAR=2014") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:19] Set("SIP/5440-00004dae", "__TIMESTR=20140514-153110") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:20] Set("SIP/5440-00004dae", "__FROMEXTEN=5440") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:21] Set("SIP/5440-00004dae", "__CALLFILENAME=q-9999-5440-20140514-153110-1400099470.42008") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [s@sub-record-check:22] Goto("SIP/5440-00004dae", "q,1") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Goto (sub-record-check,q,1)
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [q@sub-record-check:1] GosubIf("SIP/5440-00004dae", "0?recq,1(q,9999,5440)") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [q@sub-record-check:2] Return("SIP/5440-00004dae", "") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:32] Set("SIP/5440-00004dae", "__CWIGNORE=TRUE") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] pbx.c: -- Executing [9999@from-internal:33] ExecIf("SIP/5440-00004dae", "1?Playback(custom/RedFrogQueueJoin, )") in new stack
[2014-05-14 15:31:10] VERBOSE[13352][C-00000bfb] file.c: -- Playing 'custom/RedFrogQueueJoin.slin' (language 'en')
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] pbx.c: – Executing [9999@from-internal:34] QueueLog(“SIP/5440-00004dae”, “9999,1400099470.42008,NONE,DID,”) in new stack
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] pbx.c: – Executing [9999@from-internal:35] Set(“SIP/5440-00004dae”, “QAANNOUNCE=”) in new stack
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] pbx.c: – Executing [9999@from-internal:36] Set(“SIP/5440-00004dae”, “VQ_AANNOUNCE=”) in new stack
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] pbx.c: – Executing [9999@from-internal:37] Set(“SIP/5440-00004dae”, “QMAXWAIT=”) in new stack
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] pbx.c: – Executing [9999@from-internal:38] Set(“SIP/5440-00004dae”, “VQ_MAXWAIT=”) in new stack
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] pbx.c: – Executing [9999@from-internal:39] Queue(“SIP/5440-00004dae”, “9999,tR,”) in new stack
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] res_musiconhold.c: – Started music on hold, class ‘ToddPiano’, on SIP/5440-00004dae
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] res_musiconhold.c: – Stopped music on hold on SIP/5440-00004dae
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] app_queue.c: – Hold time for 9999 is 0 minute(s) 0 seconds
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] app_queue.c: – Told SIP/5440-00004dae in 9999 their queue position (which was 1)
[2014-05-14 15:31:42] VERBOSE[13352][C-00000bfb] file.c: – <SIP/5440-00004dae> Playing ‘queue-thankyou.ulaw’ (language ‘en’)
[2014-05-14 15:31:44] VERBOSE[13352][C-00000bfb] res_musiconhold.c: – Started music on hold, class ‘ToddPiano’, on SIP/5440-00004dae
This is the trace with the agent device set to Do Not Disturb via the phone’s soft key. The Join Announcement does NOT play:
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:1] Macro("SIP/5440-00004dd0", "user-callerid,") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:1] Set("SIP/5440-00004dd0", "TOUCH_MONITOR=1400099853.42042") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:2] Set("SIP/5440-00004dd0", "AMPUSER=5440") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:3] GotoIf("SIP/5440-00004dd0", "0?report") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:4] ExecIf("SIP/5440-00004dd0", "1?Set(REALCALLERIDNUM=5440)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:5] Set("SIP/5440-00004dd0", "AMPUSER=5440") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:6] GotoIf("SIP/5440-00004dd0", "0?limit") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:7] Set("SIP/5440-00004dd0", "AMPUSERCIDNAME=Emporium") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:8] GotoIf("SIP/5440-00004dd0", "0?report") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:9] Set("SIP/5440-00004dd0", "AMPUSERCID=5440") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:10] Set("SIP/5440-00004dd0", "__DIAL_OPTIONS=Ttr") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:11] Set("SIP/5440-00004dd0", "CALLERID(all)="Emporium" <5440>") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:12] GotoIf("SIP/5440-00004dd0", "0?limit") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:13] ExecIf("SIP/5440-00004dd0", "0?Set(GROUP(concurrency_limit)=5440)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:14] ExecIf("SIP/5440-00004dd0", "0?Set(CHANNEL(language)=)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:15] GosubIf("SIP/5440-00004dd0", "7?sub-ccss,s,1(from-internal,9999)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-ccss:1] ExecIf("SIP/5440-00004dd0", "0?Return()") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-ccss:2] Set("SIP/5440-00004dd0", "CCSS_SETUP=TRUE") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-ccss:3] GosubIf("SIP/5440-00004dd0", "0?monitor_config,1(from-internal,9999):monitor_default,1(from-internal,9999)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [monitor_default@sub-ccss:1] GotoIf("SIP/5440-00004dd0", "0?is_exten") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [monitor_default@sub-ccss:2] StackPop("SIP/5440-00004dd0", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [monitor_default@sub-ccss:3] Return("SIP/5440-00004dd0", "FALSE") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:16] GotoIf("SIP/5440-00004dd0", "0?continue") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:17] Set("SIP/5440-00004dd0", "__TTL=64") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:18] GotoIf("SIP/5440-00004dd0", "1?continue") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Goto (macro-user-callerid,s,29)
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:29] Set("SIP/5440-00004dd0", "CALLERID(number)=5440") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:30] Set("SIP/5440-00004dd0", "CALLERID(name)=Emporium") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:31] Set("SIP/5440-00004dd0", "CDR(cnum)=5440") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:32] Set("SIP/5440-00004dd0", "CDR(cnam)=Emporium") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:33] Set("SIP/5440-00004dd0", "CHANNEL(language)=en") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:2] Answer("SIP/5440-00004dd0", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:3] Macro("SIP/5440-00004dd0", "blkvm-set,reset") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-blkvm-set:1] ExecIf("SIP/5440-00004dd0", "1?Set(__BLKVM_CHANNEL=SIP/5440-00004dd0)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-blkvm-set:2] Set("SIP/5440-00004dd0", "SHARED(BLKVM,SIP/5440-00004dd0)=TRUE") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-blkvm-set:3] Set("SIP/5440-00004dd0", "GOSUB_RETVAL=TRUE") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@macro-blkvm-set:4] MacroExit("SIP/5440-00004dd0", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:4] ExecIf("SIP/5440-00004dd0", "1?Set(_DIAL_OPTIONS=TtrM(auto-blkvm))") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:5] Set("SIP/5440-00004dd0", "__NODEST=9999") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:6] Set("SIP/5440-00004dd0", "QCIDPP=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:7] Set("SIP/5440-00004dd0", "VQ_CIDPP=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:8] ExecIf("SIP/5440-00004dd0", "0?Macro(prepend-cid,)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:9] Set("SIP/5440-00004dd0", "QAINFO=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:10] Set("SIP/5440-00004dd0", "VQ_AINFO=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:11] ExecIf("SIP/5440-00004dd0", "0?Set(__ALERT_INFO=)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:12] Set("SIP/5440-00004dd0", "QJOINMSG=custom/RedFrogQueueJoin") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:13] Set("SIP/5440-00004dd0", "VQ_JOINMSG=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:14] Set("SIP/5440-00004dd0", "QMOH=ToddPiano") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:15] Set("SIP/5440-00004dd0", "VQ_MOH=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:16] ExecIf("SIP/5440-00004dd0", "1?Set(__MOHCLASS=ToddPiano)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:17] ExecIf("SIP/5440-00004dd0", "1?Set(CHANNEL(musicclass)=ToddPiano)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:18] Set("SIP/5440-00004dd0", "QRINGOPTS=R") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:19] Set("SIP/5440-00004dd0", "QRETRY=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:20] Set("SIP/5440-00004dd0", "VQ_RETRY=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:21] Set("SIP/5440-00004dd0", "QOPTIONS=tR") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:22] Set("SIP/5440-00004dd0", "VQ_OPTIONS=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:23] Set("SIP/5440-00004dd0", "QGOSUB=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:24] Set("SIP/5440-00004dd0", "VQ_GOSUB=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:25] Set("SIP/5440-00004dd0", "QAGI=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:26] Set("SIP/5440-00004dd0", "VQ_AGI=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:27] Set("SIP/5440-00004dd0", "QRULE=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:28] Set("SIP/5440-00004dd0", "VQ_RULE=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:29] Set("SIP/5440-00004dd0", "QPOSITION=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:30] Set("SIP/5440-00004dd0", "VQ_POSITION=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:31] Gosub("SIP/5440-00004dd0", "sub-record-check,s,1(q,9999,dontcare)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:1] Set("SIP/5440-00004dd0", "REC_POLICY_MODE_SAVE=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:2] GotoIf("SIP/5440-00004dd0", "1?check") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Goto (sub-record-check,s,7)
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:7] Set("SIP/5440-00004dd0", "__MON_FMT=wav") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:8] GotoIf("SIP/5440-00004dd0", "1?next") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Goto (sub-record-check,s,11)
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:11] ExecIf("SIP/5440-00004dd0", "0?Return()") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:12] ExecIf("SIP/5440-00004dd0", "1?Set(__REC_POLICY_MODE=dontcare)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:13] GotoIf("SIP/5440-00004dd0", "0?q,1") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:14] Set("SIP/5440-00004dd0", "__REC_STATUS=INITIALIZED") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:15] Set("SIP/5440-00004dd0", "NOW=1400099853") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:16] Set("SIP/5440-00004dd0", "__DAY=14") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:17] Set("SIP/5440-00004dd0", "__MONTH=05") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:18] Set("SIP/5440-00004dd0", "__YEAR=2014") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:19] Set("SIP/5440-00004dd0", "__TIMESTR=20140514-153733") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:20] Set("SIP/5440-00004dd0", "__FROMEXTEN=5440") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:21] Set("SIP/5440-00004dd0", "__CALLFILENAME=q-9999-5440-20140514-153733-1400099853.42042") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [s@sub-record-check:22] Goto("SIP/5440-00004dd0", "q,1") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Goto (sub-record-check,q,1)
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [q@sub-record-check:1] GosubIf("SIP/5440-00004dd0", "0?recq,1(q,9999,5440)") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [q@sub-record-check:2] Return("SIP/5440-00004dd0", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:32] Set("SIP/5440-00004dd0", "__CWIGNORE=TRUE") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:33] ExecIf("SIP/5440-00004dd0", "0?Playback(custom/RedFrogQueueJoin, )") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:34] QueueLog("SIP/5440-00004dd0", "9999,1400099853.42042,NONE,DID,") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:35] Set("SIP/5440-00004dd0", "QAANNOUNCE=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:36] Set("SIP/5440-00004dd0", "VQ_AANNOUNCE=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:37] Set("SIP/5440-00004dd0", "QMAXWAIT=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:38] Set("SIP/5440-00004dd0", "VQ_MAXWAIT=") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] pbx.c: -- Executing [9999@from-internal:39] Queue("SIP/5440-00004dd0", "9999,tR,,,,,,,,") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] res_musiconhold.c: -- Started music on hold, class 'ToddPiano', on SIP/5440-00004dd0
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [2006@from-queue:1] Set("Local/2006@from-queue-00002b30;2", "QAGENT=2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] app_queue.c: -- Called Local/2006@from-queue/n
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] app_queue.c: -- LazyMembers debugging - Numbusies: 0, Numnoans: 0, Nummems: 1
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [2006@from-queue:2] Goto("Local/2006@from-queue-00002b30;2", "9999,1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (from-queue,9999,1)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [9999@from-queue:1] Goto("Local/2006@from-queue-00002b30;2", "from-internal,2006,1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (from-internal,2006,1)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [2006@from-internal:1] Set("Local/2006@from-queue-00002b30;2", "__RINGTIMER=15") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [2006@from-internal:2] Macro("Local/2006@from-queue-00002b30;2", "exten-vm,novm,2006,0,0,0") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:1] Macro("Local/2006@from-queue-00002b30;2", "user-callerid,") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:1] Set("Local/2006@from-queue-00002b30;2", "TOUCH_MONITOR=1400099853.42044") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:2] Set("Local/2006@from-queue-00002b30;2", "AMPUSER=5440") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:3] GotoIf("Local/2006@from-queue-00002b30;2", "1?report") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (macro-user-callerid,s,16)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:16] GotoIf("Local/2006@from-queue-00002b30;2", "0?continue") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:17] Set("Local/2006@from-queue-00002b30;2", "__TTL=63") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:18] GotoIf("Local/2006@from-queue-00002b30;2", "1?continue") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (macro-user-callerid,s,29)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:29] Set("Local/2006@from-queue-00002b30;2", "CALLERID(number)=5440") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:30] Set("Local/2006@from-queue-00002b30;2", "CALLERID(name)=Emporium") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:31] Set("Local/2006@from-queue-00002b30;2", "CDR(cnum)=5440") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:32] Set("Local/2006@from-queue-00002b30;2", "CDR(cnam)=Emporium") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-user-callerid:33] Set("Local/2006@from-queue-00002b30;2", "CHANNEL(language)=en") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:2] Set("Local/2006@from-queue-00002b30;2", "RingGroupMethod=none") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:3] Set("Local/2006@from-queue-00002b30;2", "__EXTTOCALL=2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:4] Set("Local/2006@from-queue-00002b30;2", "__PICKUPMARK=2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:5] Set("Local/2006@from-queue-00002b30;2", "RT=") in new stack
[2014-05-14 15:37:33] WARNING[13397][C-00000c06] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:6] ExecIf("Local/2006@from-queue-00002b30;2", "0?Macro(vm,novm,DIRECTDIAL,)") in new stack
[2014-05-14 15:37:33] WARNING[13397][C-00000c06] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:37:33] WARNING[13397][C-00000c06] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:7] ExecIf("Local/2006@from-queue-00002b30;2", "0?MacroExit()") in new stack
[2014-05-14 15:37:33] WARNING[13397][C-00000c06] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:8] Gosub("Local/2006@from-queue-00002b30;2", "sub-record-check,s,1(exten,2006,)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@sub-record-check:1] Set("Local/2006@from-queue-00002b30;2", "REC_POLICY_MODE_SAVE=dontcare") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@sub-record-check:2] GotoIf("Local/2006@from-queue-00002b30;2", "1?check") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (sub-record-check,s,7)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@sub-record-check:7] Set("Local/2006@from-queue-00002b30;2", "__MON_FMT=wav") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@sub-record-check:8] GotoIf("Local/2006@from-queue-00002b30;2", "1?next") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (sub-record-check,s,11)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@sub-record-check:11] ExecIf("Local/2006@from-queue-00002b30;2", "0?Return()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@sub-record-check:12] ExecIf("Local/2006@from-queue-00002b30;2", "0?Set(__REC_POLICY_MODE=)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@sub-record-check:13] GotoIf("Local/2006@from-queue-00002b30;2", "1?exten,1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (sub-record-check,exten,1)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [exten@sub-record-check:1] GotoIf("Local/2006@from-queue-00002b30;2", "1?callee") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (sub-record-check,exten,8)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [exten@sub-record-check:8] GosubIf("Local/2006@from-queue-00002b30;2", "0?record,1(exten,2006,5440)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [exten@sub-record-check:9] Return("Local/2006@from-queue-00002b30;2", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:9] GotoIf("Local/2006@from-queue-00002b30;2", "1?macrodial") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (macro-exten-vm,s,15)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:15] GosubIf("Local/2006@from-queue-00002b30;2", "0?clrheader,1()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:16] Macro("Local/2006@from-queue-00002b30;2", "dial-one,,TtrM(auto-blkvm),2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:1] Set("Local/2006@from-queue-00002b30;2", "DEXTEN=2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:2] Set("Local/2006@from-queue-00002b30;2", "DIALSTATUS_CW=") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:3] GosubIf("Local/2006@from-queue-00002b30;2", "0?screen,1()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:4] GosubIf("Local/2006@from-queue-00002b30;2", "0?cf,1()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:5] GotoIf("Local/2006@from-queue-00002b30;2", "1?skip1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (macro-dial-one,s,8)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:8] GotoIf("Local/2006@from-queue-00002b30;2", "0?nodial") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:9] GotoIf("Local/2006@from-queue-00002b30;2", "0?continue") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:10] Set("Local/2006@from-queue-00002b30;2", "EXTHASCW=") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:11] GotoIf("Local/2006@from-queue-00002b30;2", "1?next1:cwinusebusy") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (macro-dial-one,s,12)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:12] GotoIf("Local/2006@from-queue-00002b30;2", "0?docfu:skip3") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (macro-dial-one,s,16)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:16] GotoIf("Local/2006@from-queue-00002b30;2", "1?next2:continue") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (macro-dial-one,s,17)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:17] GotoIf("Local/2006@from-queue-00002b30;2", "1?continue") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (macro-dial-one,s,25)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:25] GotoIf("Local/2006@from-queue-00002b30;2", "0?nodial") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:26] GosubIf("Local/2006@from-queue-00002b30;2", "1?dstring,1():dlocal,1()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:1] Set("Local/2006@from-queue-00002b30;2", "DSTRING=") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:2] Set("Local/2006@from-queue-00002b30;2", "DEVICES=2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:3] ExecIf("Local/2006@from-queue-00002b30;2", "0?Return()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:4] ExecIf("Local/2006@from-queue-00002b30;2", "0?Set(DEVICES=006)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:5] Set("Local/2006@from-queue-00002b30;2", "LOOPCNT=1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:6] Set("Local/2006@from-queue-00002b30;2", "ITER=1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:7] Set("Local/2006@from-queue-00002b30;2", "THISDIAL=SIP/2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:8] GosubIf("Local/2006@from-queue-00002b30;2", "1?zap2dahdi,1()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:1] ExecIf("Local/2006@from-queue-00002b30;2", "0?Return()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:2] Set("Local/2006@from-queue-00002b30;2", "NEWDIAL=") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:3] Set("Local/2006@from-queue-00002b30;2", "LOOPCNT2=1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:4] Set("Local/2006@from-queue-00002b30;2", "ITER2=1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:5] Set("Local/2006@from-queue-00002b30;2", "THISPART2=SIP/2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:6] ExecIf("Local/2006@from-queue-00002b30;2", "0?Set(THISPART2=DAHDI/2006)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:7] Set("Local/2006@from-queue-00002b30;2", "NEWDIAL=SIP/2006&") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:8] Set("Local/2006@from-queue-00002b30;2", "ITER2=2") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:9] GotoIf("Local/2006@from-queue-00002b30;2", "0?begin2") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:10] Set("Local/2006@from-queue-00002b30;2", "THISDIAL=SIP/2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [zap2dahdi@macro-dial-one:11] Return("Local/2006@from-queue-00002b30;2", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:9] Set("Local/2006@from-queue-00002b30;2", "DSTRING=SIP/2006&") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:10] Set("Local/2006@from-queue-00002b30;2", "ITER=2") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:11] GotoIf("Local/2006@from-queue-00002b30;2", "0?begin") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:12] Set("Local/2006@from-queue-00002b30;2", "DSTRING=SIP/2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [dstring@macro-dial-one:13] Return("Local/2006@from-queue-00002b30;2", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:27] GotoIf("Local/2006@from-queue-00002b30;2", "0?nodial") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:28] GotoIf("Local/2006@from-queue-00002b30;2", "0?skiptrace") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:29] GosubIf("Local/2006@from-queue-00002b30;2", "1?ctset,1():ctclear,1()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [ctset@macro-dial-one:1] Set("Local/2006@from-queue-00002b30;2", "DB(CALLTRACE/2006)=5440") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [ctset@macro-dial-one:2] Return("Local/2006@from-queue-00002b30;2", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:30] Set("Local/2006@from-queue-00002b30;2", "D_OPTIONS=TtrM(auto-blkvm)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:31] ExecIf("Local/2006@from-queue-00002b30;2", "0?SIPAddHeader(Alert-Info: )") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:32] ExecIf("Local/2006@from-queue-00002b30;2", "0?SIPAddHeader()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:33] ExecIf("Local/2006@from-queue-00002b30;2", "1?Set(CHANNEL(musicclass)=ToddPiano)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:34] GosubIf("Local/2006@from-queue-00002b30;2", "0?qwait,1()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:35] Set("Local/2006@from-queue-00002b30;2", "__CWIGNORE=TRUE") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:36] Set("Local/2006@from-queue-00002b30;2", "__KEEPCID=TRUE") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:37] GotoIf("Local/2006@from-queue-00002b30;2", "0?usegoto,1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:38] GotoIf("Local/2006@from-queue-00002b30;2", "0?godial") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:39] Gosub("Local/2006@from-queue-00002b30;2", "sub-presencestate-display,s,1(2006)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@sub-presencestate-display:1] Goto("Local/2006@from-queue-00002b30;2", "state-available,1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (sub-presencestate-display,state-available,1)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [state-available@sub-presencestate-display:1] Set("Local/2006@from-queue-00002b30;2", "PRESENCESTATE_DISPLAY=(Available)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [state-available@sub-presencestate-display:2] Return("Local/2006@from-queue-00002b30;2", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:40] Set("Local/2006@from-queue-00002b30;2", "CONNECTEDLINE(name,i)=Idea Factory(Available)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:41] Set("Local/2006@from-queue-00002b30;2", "CONNECTEDLINE(num)=2006") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] app_queue.c: -- Local/2006@from-queue-00002b30;1 connected line has changed. Saving it until answer for SIP/5440-00004dd0
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:42] Set("Local/2006@from-queue-00002b30;2", "D_OPTIONS=TtrM(auto-blkvm)I") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:43] Dial("Local/2006@from-queue-00002b30;2", "SIP/2006,,TtrM(auto-blkvm)I") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] netsock2.c: == Using SIP RTP TOS bits 184
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] netsock2.c: == Using SIP RTP CoS mark 5
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] app_dial.c: -- Called SIP/2006
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] app_queue.c: -- Local/2006@from-queue-00002b30;1 is ringing
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] res_musiconhold.c: -- Stopped music on hold on SIP/5440-00004dd0
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] app_dial.c: -- Connected line update to Local/2006@from-queue-00002b30;2 prevented.
[2014-05-14 15:37:33] VERBOSE[1919][C-00000c06] chan_sip.c: -- Got SIP response 486 "Busy Here" back from 10.100.5.184:5061
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] app_dial.c: -- SIP/2006-00004dd1 is busy
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] app_dial.c: == Everyone is busy/congested at this time (1:1/0/0)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:44] ExecIf("Local/2006@from-queue-00002b30;2", "0?MacroExit()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:45] ExecIf("Local/2006@from-queue-00002b30;2", "0?Set(DIALSTATUS=)") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:46] GosubIf("Local/2006@from-queue-00002b30;2", "0?s-BUSY,1()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-dial-one:47] MacroExit("Local/2006@from-queue-00002b30;2", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:17] Set("Local/2006@from-queue-00002b30;2", "SV_DIALSTATUS=BUSY") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:18] GosubIf("Local/2006@from-queue-00002b30;2", "0?docfu,1()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:19] GosubIf("Local/2006@from-queue-00002b30;2", "0?docfb,1()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:20] Set("Local/2006@from-queue-00002b30;2", "DIALSTATUS=BUSY") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:21] ExecIf("Local/2006@from-queue-00002b30;2", "0?MacroExit()") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s@macro-exten-vm:22] GotoIf("Local/2006@from-queue-00002b30;2", "1?s-BUSY,1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Goto (macro-exten-vm,s-BUSY,1)
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s-BUSY@macro-exten-vm:1] GotoIf("Local/2006@from-queue-00002b30;2", "0?exit,1") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s-BUSY@macro-exten-vm:2] PlayTones("Local/2006@from-queue-00002b30;2", "busy") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [s-BUSY@macro-exten-vm:3] Busy("Local/2006@from-queue-00002b30;2", "20") in new stack
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] app_queue.c: -- Local/2006@from-queue-00002b30;1 is busy
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] app_queue.c: -- Nobody picked up in 0 ms
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] res_musiconhold.c: -- Started music on hold, class 'ToddPiano', on SIP/5440-00004dd0
[2014-05-14 15:37:33] VERBOSE[13396][C-00000c06] app_queue.c: -- LazyMembers debugging - Numbusies: 0, Numnoans2: 0, Nummems: 1
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] app_macro.c: == Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on 'Local/2006@from-queue-00002b30;2' in macro 'exten-vm'
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: == Spawn extension (from-internal, 2006, 2) exited non-zero on 'Local/2006@from-queue-00002b30;2'
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: -- Executing [h@from-internal:1] Hangup("Local/2006@from-queue-00002b30;2", "") in new stack
[2014-05-14 15:37:33] VERBOSE[13397][C-00000c06] pbx.c: == Spawn extension (from-internal, h, 1) exited non-zero on 'Local/2006@from-queue-00002b30;2'
[2014-05-14 15:37:38] VERBOSE[13396][C-00000c06] res_musiconhold.c: -- Stopped music on hold on SIP/5440-00004dd0
[2014-05-14 15:37:38] VERBOSE[13396][C-00000c06] app_queue.c: -- Hold time for 9999 is 0 minute(s) 0 seconds
[2014-05-14 15:37:38] VERBOSE[13396][C-00000c06] app_queue.c: -- Told SIP/5440-00004dd0 in 9999 their queue position (which was 1)
[2014-05-14 15:37:38] VERBOSE[13396][C-00000c06] file.c: -- Playing 'queue-thankyou.ulaw' (language 'en')
And finally, this is with the agent phone set to DND via the FreePBX Feature Code (*76). Here again the Join Announcement does NOT play:
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:1] Macro("SIP/5440-00004e05", "user-callerid,") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:1] Set("SIP/5440-00004e05", "TOUCH_MONITOR=1400100519.42099") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:2] Set("SIP/5440-00004e05", "AMPUSER=5440") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:3] GotoIf("SIP/5440-00004e05", "0?report") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:4] ExecIf("SIP/5440-00004e05", "1?Set(REALCALLERIDNUM=5440)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:5] Set("SIP/5440-00004e05", "AMPUSER=5440") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:6] GotoIf("SIP/5440-00004e05", "0?limit") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:7] Set("SIP/5440-00004e05", "AMPUSERCIDNAME=Emporium") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:8] GotoIf("SIP/5440-00004e05", "0?report") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:9] Set("SIP/5440-00004e05", "AMPUSERCID=5440") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:10] Set("SIP/5440-00004e05", "__DIAL_OPTIONS=Ttr") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:11] Set("SIP/5440-00004e05", "CALLERID(all)="Emporium" <5440>") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:12] GotoIf("SIP/5440-00004e05", "0?limit") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:13] ExecIf("SIP/5440-00004e05", "0?Set(GROUP(concurrency_limit)=5440)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:14] ExecIf("SIP/5440-00004e05", "0?Set(CHANNEL(language)=)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:15] GosubIf("SIP/5440-00004e05", "7?sub-ccss,s,1(from-internal,9999)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-ccss:1] ExecIf("SIP/5440-00004e05", "0?Return()") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-ccss:2] Set("SIP/5440-00004e05", "CCSS_SETUP=TRUE") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-ccss:3] GosubIf("SIP/5440-00004e05", "0?monitor_config,1(from-internal,9999):monitor_default,1(from-internal,9999)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [monitor_default@sub-ccss:1] GotoIf("SIP/5440-00004e05", "0?is_exten") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [monitor_default@sub-ccss:2] StackPop("SIP/5440-00004e05", "") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [monitor_default@sub-ccss:3] Return("SIP/5440-00004e05", "FALSE") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:16] GotoIf("SIP/5440-00004e05", "0?continue") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:17] Set("SIP/5440-00004e05", "__TTL=64") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:18] GotoIf("SIP/5440-00004e05", "1?continue") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Goto (macro-user-callerid,s,29)
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:29] Set("SIP/5440-00004e05", "CALLERID(number)=5440") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:30] Set("SIP/5440-00004e05", "CALLERID(name)=Emporium") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:31] Set("SIP/5440-00004e05", "CDR(cnum)=5440") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:32] Set("SIP/5440-00004e05", "CDR(cnam)=Emporium") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:33] Set("SIP/5440-00004e05", "CHANNEL(language)=en") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:2] Answer("SIP/5440-00004e05", "") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:3] Macro("SIP/5440-00004e05", "blkvm-set,reset") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-blkvm-set:1] ExecIf("SIP/5440-00004e05", "1?Set(__BLKVM_CHANNEL=SIP/5440-00004e05)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-blkvm-set:2] Set("SIP/5440-00004e05", "SHARED(BLKVM,SIP/5440-00004e05)=TRUE") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-blkvm-set:3] Set("SIP/5440-00004e05", "GOSUB_RETVAL=TRUE") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@macro-blkvm-set:4] MacroExit("SIP/5440-00004e05", "") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:4] ExecIf("SIP/5440-00004e05", "1?Set(_DIAL_OPTIONS=TtrM(auto-blkvm))") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:5] Set("SIP/5440-00004e05", "__NODEST=9999") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:6] Set("SIP/5440-00004e05", "QCIDPP=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:7] Set("SIP/5440-00004e05", "VQ_CIDPP=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:8] ExecIf("SIP/5440-00004e05", "0?Macro(prepend-cid,)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:9] Set("SIP/5440-00004e05", "QAINFO=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:10] Set("SIP/5440-00004e05", "VQ_AINFO=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:11] ExecIf("SIP/5440-00004e05", "0?Set(__ALERT_INFO=)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:12] Set("SIP/5440-00004e05", "QJOINMSG=custom/RedFrogQueueJoin") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:13] Set("SIP/5440-00004e05", "VQ_JOINMSG=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:14] Set("SIP/5440-00004e05", "QMOH=ToddPiano") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:15] Set("SIP/5440-00004e05", "VQ_MOH=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:16] ExecIf("SIP/5440-00004e05", "1?Set(__MOHCLASS=ToddPiano)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:17] ExecIf("SIP/5440-00004e05", "1?Set(CHANNEL(musicclass)=ToddPiano)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:18] Set("SIP/5440-00004e05", "QRINGOPTS=R") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:19] Set("SIP/5440-00004e05", "QRETRY=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:20] Set("SIP/5440-00004e05", "VQ_RETRY=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:21] Set("SIP/5440-00004e05", "QOPTIONS=tR") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:22] Set("SIP/5440-00004e05", "VQ_OPTIONS=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:23] Set("SIP/5440-00004e05", "QGOSUB=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:24] Set("SIP/5440-00004e05", "VQ_GOSUB=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:25] Set("SIP/5440-00004e05", "QAGI=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:26] Set("SIP/5440-00004e05", "VQ_AGI=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:27] Set("SIP/5440-00004e05", "QRULE=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:28] Set("SIP/5440-00004e05", "VQ_RULE=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:29] Set("SIP/5440-00004e05", "QPOSITION=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:30] Set("SIP/5440-00004e05", "VQ_POSITION=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:31] Gosub("SIP/5440-00004e05", "sub-record-check,s,1(q,9999,dontcare)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:1] Set("SIP/5440-00004e05", "REC_POLICY_MODE_SAVE=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:2] GotoIf("SIP/5440-00004e05", "1?check") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Goto (sub-record-check,s,7)
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:7] Set("SIP/5440-00004e05", "__MON_FMT=wav") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:8] GotoIf("SIP/5440-00004e05", "1?next") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Goto (sub-record-check,s,11)
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:11] ExecIf("SIP/5440-00004e05", "0?Return()") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:12] ExecIf("SIP/5440-00004e05", "1?Set(__REC_POLICY_MODE=dontcare)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:13] GotoIf("SIP/5440-00004e05", "0?q,1") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:14] Set("SIP/5440-00004e05", "__REC_STATUS=INITIALIZED") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:15] Set("SIP/5440-00004e05", "NOW=1400100519") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:16] Set("SIP/5440-00004e05", "__DAY=14") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:17] Set("SIP/5440-00004e05", "__MONTH=05") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:18] Set("SIP/5440-00004e05", "__YEAR=2014") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:19] Set("SIP/5440-00004e05", "__TIMESTR=20140514-154839") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:20] Set("SIP/5440-00004e05", "__FROMEXTEN=5440") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:21] Set("SIP/5440-00004e05", "__CALLFILENAME=q-9999-5440-20140514-154839-1400100519.42099") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:22] Goto("SIP/5440-00004e05", "q,1") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Goto (sub-record-check,q,1)
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [q@sub-record-check:1] GosubIf("SIP/5440-00004e05", "0?recq,1(q,9999,5440)") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [q@sub-record-check:2] Return("SIP/5440-00004e05", "") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:32] Set("SIP/5440-00004e05", "__CWIGNORE=TRUE") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:33] ExecIf("SIP/5440-00004e05", "0?Playback(custom/RedFrogQueueJoin, )") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:34] QueueLog("SIP/5440-00004e05", "9999,1400100519.42099,NONE,DID,") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:35] Set("SIP/5440-00004e05", "QAANNOUNCE=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:36] Set("SIP/5440-00004e05", "VQ_AANNOUNCE=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:37] Set("SIP/5440-00004e05", "QMAXWAIT=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:38] Set("SIP/5440-00004e05", "VQ_MAXWAIT=") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] pbx.c: -- Executing [9999@from-internal:39] Queue("SIP/5440-00004e05", "9999,tR,,,,,,,,") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] res_musiconhold.c: -- Started music on hold, class 'ToddPiano', on SIP/5440-00004e05
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] app_queue.c: -- Called Local/2006@from-queue/n
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] app_queue.c: -- LazyMembers debugging - Numbusies: 0, Numnoans: 0, Nummems: 1
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [2006@from-queue:1] Set("Local/2006@from-queue-00002b32;2", "QAGENT=2006") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [2006@from-queue:2] Goto("Local/2006@from-queue-00002b32;2", "9999,1") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (from-queue,9999,1)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [9999@from-queue:1] Goto("Local/2006@from-queue-00002b32;2", "from-internal,2006,1") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (from-internal,2006,1)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [2006@from-internal:1] Set("Local/2006@from-queue-00002b32;2", "__RINGTIMER=15") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [2006@from-internal:2] Macro("Local/2006@from-queue-00002b32;2", "exten-vm,novm,2006,0,0,0") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:1] Macro("Local/2006@from-queue-00002b32;2", "user-callerid,") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:1] Set("Local/2006@from-queue-00002b32;2", "TOUCH_MONITOR=1400100519.42101") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:2] Set("Local/2006@from-queue-00002b32;2", "AMPUSER=5440") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:3] GotoIf("Local/2006@from-queue-00002b32;2", "1?report") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (macro-user-callerid,s,16)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:16] GotoIf("Local/2006@from-queue-00002b32;2", "0?continue") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:17] Set("Local/2006@from-queue-00002b32;2", "__TTL=63") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:18] GotoIf("Local/2006@from-queue-00002b32;2", "1?continue") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (macro-user-callerid,s,29)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:29] Set("Local/2006@from-queue-00002b32;2", "CALLERID(number)=5440") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:30] Set("Local/2006@from-queue-00002b32;2", "CALLERID(name)=Emporium") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:31] Set("Local/2006@from-queue-00002b32;2", "CDR(cnum)=5440") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:32] Set("Local/2006@from-queue-00002b32;2", "CDR(cnam)=Emporium") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:33] Set("Local/2006@from-queue-00002b32;2", "CHANNEL(language)=en") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:2] Set("Local/2006@from-queue-00002b32;2", "RingGroupMethod=none") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:3] Set("Local/2006@from-queue-00002b32;2", "__EXTTOCALL=2006") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:4] Set("Local/2006@from-queue-00002b32;2", "__PICKUPMARK=2006") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:5] Set("Local/2006@from-queue-00002b32;2", "RT=") in new stack
[2014-05-14 15:48:39] WARNING[13467][C-00000c1a] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:6] ExecIf("Local/2006@from-queue-00002b32;2", "0?Macro(vm,novm,DIRECTDIAL,)") in new stack
[2014-05-14 15:48:39] WARNING[13467][C-00000c1a] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:48:39] WARNING[13467][C-00000c1a] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:7] ExecIf("Local/2006@from-queue-00002b32;2", "0?MacroExit()") in new stack
[2014-05-14 15:48:39] WARNING[13467][C-00000c1a] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:8] Gosub("Local/2006@from-queue-00002b32;2", "sub-record-check,s,1(exten,2006,)") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:1] Set("Local/2006@from-queue-00002b32;2", "REC_POLICY_MODE_SAVE=dontcare") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:2] GotoIf("Local/2006@from-queue-00002b32;2", "1?check") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (sub-record-check,s,7)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:7] Set("Local/2006@from-queue-00002b32;2", "__MON_FMT=wav") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:8] GotoIf("Local/2006@from-queue-00002b32;2", "1?next") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (sub-record-check,s,11)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:11] ExecIf("Local/2006@from-queue-00002b32;2", "0?Return()") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:12] ExecIf("Local/2006@from-queue-00002b32;2", "0?Set(__REC_POLICY_MODE=)") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:13] GotoIf("Local/2006@from-queue-00002b32;2", "1?exten,1") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (sub-record-check,exten,1)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [exten@sub-record-check:1] GotoIf("Local/2006@from-queue-00002b32;2", "1?callee") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (sub-record-check,exten,8)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [exten@sub-record-check:8] GosubIf("Local/2006@from-queue-00002b32;2", "0?record,1(exten,2006,5440)") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [exten@sub-record-check:9] Return("Local/2006@from-queue-00002b32;2", "") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:9] GotoIf("Local/2006@from-queue-00002b32;2", "1?macrodial") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (macro-exten-vm,s,15)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:15] GosubIf("Local/2006@from-queue-00002b32;2", "0?clrheader,1()") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:16] Macro("Local/2006@from-queue-00002b32;2", "dial-one,,TtrM(auto-blkvm),2006") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:1] Set("Local/2006@from-queue-00002b32;2", "DEXTEN=2006") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:2] Set("Local/2006@from-queue-00002b32;2", "DIALSTATUS_CW=") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:3] GosubIf("Local/2006@from-queue-00002b32;2", "0?screen,1()") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:4] GosubIf("Local/2006@from-queue-00002b32;2", "0?cf,1()") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:5] GotoIf("Local/2006@from-queue-00002b32;2", "0?skip1") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:6] Set("Local/2006@from-queue-00002b32;2", "DEXTEN=") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:7] Set("Local/2006@from-queue-00002b32;2", "DIALSTATUS=BUSY") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:8] GotoIf("Local/2006@from-queue-00002b32;2", "1?nodial") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (macro-dial-one,s,48)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:48] ExecIf("Local/2006@from-queue-00002b32;2", "0?Set(DIALSTATUS=NOANSWER)") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:49] NoOp("Local/2006@from-queue-00002b32;2", "Returned from dial-one with nothing to call and DIALSTATUS: BUSY") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:50] MacroExit("Local/2006@from-queue-00002b32;2", "") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:17] Set("Local/2006@from-queue-00002b32;2", "SV_DIALSTATUS=BUSY") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:18] GosubIf("Local/2006@from-queue-00002b32;2", "0?docfu,1()") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:19] GosubIf("Local/2006@from-queue-00002b32;2", "0?docfb,1()") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:20] Set("Local/2006@from-queue-00002b32;2", "DIALSTATUS=BUSY") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:21] ExecIf("Local/2006@from-queue-00002b32;2", "0?MacroExit()") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:22] GotoIf("Local/2006@from-queue-00002b32;2", "1?s-BUSY,1") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Goto (macro-exten-vm,s-BUSY,1)
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s-BUSY@macro-exten-vm:1] GotoIf("Local/2006@from-queue-00002b32;2", "0?exit,1") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s-BUSY@macro-exten-vm:2] PlayTones("Local/2006@from-queue-00002b32;2", "busy") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [s-BUSY@macro-exten-vm:3] Busy("Local/2006@from-queue-00002b32;2", "20") in new stack
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] app_queue.c: -- Local/2006@from-queue-00002b32;1 is busy
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] app_queue.c: -- Nobody picked up in 0 ms
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] res_musiconhold.c: -- Stopped music on hold on SIP/5440-00004e05
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] res_musiconhold.c: -- Started music on hold, class 'ToddPiano', on SIP/5440-00004e05
[2014-05-14 15:48:39] VERBOSE[13466][C-00000c1a] app_queue.c: -- LazyMembers debugging - Numbusies: 0, Numnoans2: 0, Nummems: 1
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] app_macro.c: == Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on 'Local/2006@from-queue-00002b32;2' in macro 'exten-vm'
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: == Spawn extension (from-internal, 2006, 2) exited non-zero on 'Local/2006@from-queue-00002b32;2'
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: -- Executing [h@from-internal:1] Hangup("Local/2006@from-queue-00002b32;2", "") in new stack
[2014-05-14 15:48:39] VERBOSE[13467][C-00000c1a] pbx.c: == Spawn extension (from-internal, h, 1) exited non-zero on 'Local/2006@from-queue-00002b32;2'
[2014-05-14 15:48:44] VERBOSE[13466][C-00000c1a] res_musiconhold.c: -- Stopped music on hold on SIP/5440-00004e05
[2014-05-14 15:48:44] VERBOSE[13466][C-00000c1a] app_queue.c: -- Hold time for 9999 is 0 minute(s) 0 seconds
[2014-05-14 15:48:44] VERBOSE[13466][C-00000c1a] app_queue.c: -- Told SIP/5440-00004e05 in 9999 their queue position (which was 1)
[2014-05-14 15:48:44] VERBOSE[13466][C-00000c1a] file.c: -- Playing 'queue-thankyou.ulaw' (language 'en')
[2014-05-14 15:48:46] VERBOSE[13466][C-00000c1a] res_musiconhold.c: -- Started music on hold, class 'ToddPiano', on SIP/5440-00004e05
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [2006@from-queue:1] Set("Local/2006@from-queue-00002b33;2", "QAGENT=2006") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [2006@from-queue:2] Goto("Local/2006@from-queue-00002b33;2", "9999,1") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (from-queue,9999,1)
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [9999@from-queue:1] Goto("Local/2006@from-queue-00002b33;2", "from-internal,2006,1") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (from-internal,2006,1)
[2014-05-14 15:48:46] VERBOSE[13466][C-00000c1a] app_queue.c: -- Called Local/2006@from-queue/n
[2014-05-14 15:48:46] VERBOSE[13466][C-00000c1a] app_queue.c: -- LazyMembers debugging - Numbusies: 0, Numnoans: 0, Nummems: 1
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [2006@from-internal:1] Set("Local/2006@from-queue-00002b33;2", "__RINGTIMER=15") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [2006@from-internal:2] Macro("Local/2006@from-queue-00002b33;2", "exten-vm,novm,2006,0,0,0") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:1] Macro("Local/2006@from-queue-00002b33;2", "user-callerid,") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:1] Set("Local/2006@from-queue-00002b33;2", "TOUCH_MONITOR=1400100526.42103") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:2] Set("Local/2006@from-queue-00002b33;2", "AMPUSER=5440") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:3] GotoIf("Local/2006@from-queue-00002b33;2", "1?report") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (macro-user-callerid,s,16)
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:16] GotoIf("Local/2006@from-queue-00002b33;2", "0?continue") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:17] Set("Local/2006@from-queue-00002b33;2", "__TTL=63") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:18] GotoIf("Local/2006@from-queue-00002b33;2", "1?continue") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (macro-user-callerid,s,29)
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:29] Set("Local/2006@from-queue-00002b33;2", "CALLERID(number)=5440") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:30] Set("Local/2006@from-queue-00002b33;2", "CALLERID(name)=Emporium") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:31] Set("Local/2006@from-queue-00002b33;2", "CDR(cnum)=5440") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:32] Set("Local/2006@from-queue-00002b33;2", "CDR(cnam)=Emporium") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-user-callerid:33] Set("Local/2006@from-queue-00002b33;2", "CHANNEL(language)=en") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:2] Set("Local/2006@from-queue-00002b33;2", "RingGroupMethod=none") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:3] Set("Local/2006@from-queue-00002b33;2", "__EXTTOCALL=2006") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:4] Set("Local/2006@from-queue-00002b33;2", "__PICKUPMARK=2006") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:5] Set("Local/2006@from-queue-00002b33;2", "RT=") in new stack
[2014-05-14 15:48:46] WARNING[13468][C-00000c1a] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:6] ExecIf("Local/2006@from-queue-00002b33;2", "0?Macro(vm,novm,DIRECTDIAL,)") in new stack
[2014-05-14 15:48:46] WARNING[13468][C-00000c1a] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:48:46] WARNING[13468][C-00000c1a] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:7] ExecIf("Local/2006@from-queue-00002b33;2", "0?MacroExit()") in new stack
[2014-05-14 15:48:46] WARNING[13468][C-00000c1a] chan_sip.c: This function can only be used on SIP channels.
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:8] Gosub("Local/2006@from-queue-00002b33;2", "sub-record-check,s,1(exten,2006,)") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:1] Set("Local/2006@from-queue-00002b33;2", "REC_POLICY_MODE_SAVE=dontcare") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:2] GotoIf("Local/2006@from-queue-00002b33;2", "1?check") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (sub-record-check,s,7)
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:7] Set("Local/2006@from-queue-00002b33;2", "__MON_FMT=wav") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:8] GotoIf("Local/2006@from-queue-00002b33;2", "1?next") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (sub-record-check,s,11)
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:11] ExecIf("Local/2006@from-queue-00002b33;2", "0?Return()") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:12] ExecIf("Local/2006@from-queue-00002b33;2", "0?Set(__REC_POLICY_MODE=)") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@sub-record-check:13] GotoIf("Local/2006@from-queue-00002b33;2", "1?exten,1") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (sub-record-check,exten,1)
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [exten@sub-record-check:1] GotoIf("Local/2006@from-queue-00002b33;2", "1?callee") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (sub-record-check,exten,8)
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [exten@sub-record-check:8] GosubIf("Local/2006@from-queue-00002b33;2", "0?record,1(exten,2006,5440)") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [exten@sub-record-check:9] Return("Local/2006@from-queue-00002b33;2", "") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:9] GotoIf("Local/2006@from-queue-00002b33;2", "1?macrodial") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (macro-exten-vm,s,15)
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:15] GosubIf("Local/2006@from-queue-00002b33;2", "0?clrheader,1()") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:16] Macro("Local/2006@from-queue-00002b33;2", "dial-one,,TtrM(auto-blkvm),2006") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:1] Set("Local/2006@from-queue-00002b33;2", "DEXTEN=2006") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:2] Set("Local/2006@from-queue-00002b33;2", "DIALSTATUS_CW=") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:3] GosubIf("Local/2006@from-queue-00002b33;2", "0?screen,1()") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:4] GosubIf("Local/2006@from-queue-00002b33;2", "0?cf,1()") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:5] GotoIf("Local/2006@from-queue-00002b33;2", "0?skip1") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:6] Set("Local/2006@from-queue-00002b33;2", "DEXTEN=") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:7] Set("Local/2006@from-queue-00002b33;2", "DIALSTATUS=BUSY") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:8] GotoIf("Local/2006@from-queue-00002b33;2", "1?nodial") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (macro-dial-one,s,48)
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:48] ExecIf("Local/2006@from-queue-00002b33;2", "0?Set(DIALSTATUS=NOANSWER)") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:49] NoOp("Local/2006@from-queue-00002b33;2", "Returned from dial-one with nothing to call and DIALSTATUS: BUSY") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-dial-one:50] MacroExit("Local/2006@from-queue-00002b33;2", "") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:17] Set("Local/2006@from-queue-00002b33;2", "SV_DIALSTATUS=BUSY") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:18] GosubIf("Local/2006@from-queue-00002b33;2", "0?docfu,1()") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:19] GosubIf("Local/2006@from-queue-00002b33;2", "0?docfb,1()") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:20] Set("Local/2006@from-queue-00002b33;2", "DIALSTATUS=BUSY") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:21] ExecIf("Local/2006@from-queue-00002b33;2", "0?MacroExit()") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s@macro-exten-vm:22] GotoIf("Local/2006@from-queue-00002b33;2", "1?s-BUSY,1") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Goto (macro-exten-vm,s-BUSY,1)
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s-BUSY@macro-exten-vm:1] GotoIf("Local/2006@from-queue-00002b33;2", "0?exit,1") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s-BUSY@macro-exten-vm:2] PlayTones("Local/2006@from-queue-00002b33;2", "busy") in new stack
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: -- Executing [s-BUSY@macro-exten-vm:3] Busy("Local/2006@from-queue-00002b33;2", "20") in new stack
[2014-05-14 15:48:46] VERBOSE[13466][C-00000c1a] app_queue.c: -- Local/2006@from-queue-00002b33;1 is busy
[2014-05-14 15:48:46] VERBOSE[13466][C-00000c1a] app_queue.c: -- Nobody picked up in 0 ms
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] app_macro.c: == Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on 'Local/2006@from-queue-00002b33;2' in macro 'exten-vm'
[2014-05-14 15:48:46] VERBOSE[13468][C-00000c1a] pbx.c: == Spawn extension (from-internal, 2006, 2) exited non-zero on 'Local/2006@from-queue-00002b33;2'
[2014-05-14 15:48:46] VERBOSE[13466][C-00000c1a] res_musiconhold.c: -- Stopped music on hold on SIP/5440-00004e05
[2014-05-14 15:48:46] VERBOSE[13466][C-00000c1a] res_musiconhold.c: -- Started music on hold, class 'ToddPiano', on SIP/5440-00004e05
We’ve just gotten used to DND because that soft key is setup on the phones out of the box, where the login/logout process is still new to our employees and prone to user error.
I’ll look into programming soft keys on the phone to automate the login/logout process. Any good resources I should start with?
It is expected behavior in that since all agents are busy, the caller is placed in the Queue. What is NOT expected, is that if one of those agents is on DND, then the caller skips the informative Join Announcement and immediately starts hearing hold music and estimated hold time.