Is there a widget for opting in or out of being a member of a queue?
I have no options for queues in User Manager under UCP
If not, how do agents join / leave queues.
We are using aastra phones, mostly 6730i
Thanks
Is there a widget for opting in or out of being a member of a queue?
I have no options for queues in User Manager under UCP
If not, how do agents join / leave queues.
We are using aastra phones, mostly 6730i
Thanks
No,
Dialed feature code, Phone App, XactView/iSymphony
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