I’m running on version 14.0.16
Asterisk version: 16.13.0
Queue module version: 126.96.36.199
We have a queue agent (example: 400) answers a call. They transfer the call to a non-queue agent (example: 401) via a blind transfer. If 401 is already on a call, the call goes directly to voicemail.
DND is not on, call waiting on 401 is enabled. I noticed when I turn off skip busy agent in the queue setup we have no issues. Am I missing something possibly?