Improved outbound, including the brand-new AMO dialing mode and Recall Memos
A more reliable WebRTC soft-phone
Improvements to reports and filters
Import and export of reports and wallboards
A new installer for Uniloader to address one’s favourite distro’s migration to Debian
QueueMetrics 24.05 can now be readily accessed through various means: an RPM package for CentOS 7, CentOS 8, Rocky 8, and Rocky 9 based distributions; an ebuild for Gentoo; a Docker image available on DockerHub; and a TGZ file designed for manual installation on any operating system running the Java platform. Notably, QueueMetrics supports 23 distinct languages/locales.
No - our approach is to install just Uniloader on the PBX itself (and that requires no native package) and then to use a separate VM and/or Docker image for QM itself. In general, given the cost of a separate VM, we deprecate having everything on the same server.
No - AMO and Memos it aims to make it easier to manage outbound on a small(ish) scale, or when you cannot by law have a dialer involved. They basically replace post-its and shared Google Sheets to determine who to call and when.
WombatDialer works when you need to have “real” dialer features, in fact we improved its integration with QAP so you can choose what is right for you. E.g. you can create a Memo with one click from a call you are handling, but you can just as easily schedule it in Wombat with a single click.