Queue with multiple inbound calls

Hi, i created a queue with 8 agents but when i recive two incoming calls on the first is played the announcement but on the other i get the free tone instead of the announcement.
How can I resolve this problem?
The trunk I use is a pjsip Patton SN4112 FXO.

https://wiki.freepbx.org/display/SUP/Providing+Great+Debug

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