Queue Wallboard Report Error

bholler · September 12, 2020, 7:08pm

Hi Everyone,

There is an issue with queue wallboard. The received calls in queue wallboard is different from the number of calls in queue reports.

Also, call count on the wallboard does not exceed 183 calls. On many occasions, it will count lower.

Kindly advice on what to do.

Regards

Abiola

bholler · September 13, 2020, 9:32am

Anyone here to help out…

comtech · September 14, 2020, 1:49pm

This is a commercial module, supported by Sangoma. Have you opened a support ticket yet? If not, I would start there.

system · October 15, 2020, 1:49pm

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