When I call a Queue the welcome message is played even if not agents are logged in (or all paused) in which case I would like the unavailable message to play FIRST (well only).
Is there anyway to do this?
When I call a Queue the welcome message is played even if not agents are logged in (or all paused) in which case I would like the unavailable message to play FIRST (well only).
Is there anyway to do this?
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.