Queue reports

(Spyder13337) #1

Good Afternoon,

I require to know how long a person is on being in a queue there for example if the caller ID of 9545845175 was waiting for 20 seconds before have the phone answer is there a report for this in freepbx somewhere

(Dave Burgess) #2

Have you looked at the Commercial Queue Stats module? What does that not tell you that you need to know?

(Spyder13337) #3

lol looking for something FREE but i will check it out

(Communication Technologies) #4

Free usually means some effort on your part. In that sprit, you could build anything you want using CDR and log data. The CDR is just a DB table, you can query off that however makes sense.

(Dave Burgess) #5

Remember, nothing’s “Free”. Even the basic software costs you time and effort to install it and keep it running. The real question is which is “cheaper”: building something like this yourself or letting Sangoma install it?

(system) closed #6

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