Good Afternoon,
I require to know how long a person is on being in a queue there for example if the caller ID of 9545845175 was waiting for 20 seconds before have the phone answer is there a report for this in freepbx somewhere
Have you looked at the Commercial Queue Stats module? What does that not tell you that you need to know?
lol looking for something FREE but i will check it out
Free usually means some effort on your part. In that sprit, you could build anything you want using CDR and log data. The CDR is just a DB table, you can query off that however makes sense.
Remember, nothing’s “Free”. Even the basic software costs you time and effort to install it and keep it running. The real question is which is “cheaper”: building something like this yourself or letting Sangoma install it?
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