Queue Reports


#1

I am using Queue Reports 14.0.7.18.
I had allways an issue with the reports wich is unsolved till now.
On an ‘Answered call Details’ report i have many records with a blank DID field.
I could live with that because i changed the cron job to run every hour.
like this
*/60 * * * * [ -e /var/www/html/admin/modules/qxact_reports/import_queue_data.php ] && php /var/www/html/admin/modules/qxact_reports/import_queue_data.php

That way i had minimized the records with a blank DID field.
With the latest update the records are fetched every 5 min and there is no entry in the
cron job to change the interval.
I tried this
*/60 * * * * /usr/sbin/fwconsole qxactreports --sync
without success.
So,Is there now a wayto change the fetching interval ?


#2

Noone ?
Please help me out.
I cant find a solution.
Thanks


(Itzik) #3

Queue Reports is a commercial module, not many people here would know the tips and tricks or how to provide a permanent solution.

Your best shot is to contact support and ask them how to go about it.