Queue is only holding callers anywhere about a minute access code

I’ve been having an issue which usually a reboot helped. But when people call in, hit the option and get transferred into the queue, after about a minute they get a message of " Please enter your remote access code".

I can not figure out where this coming from, I’ve made no changes to the queues at all. The only thing I’ve done is keep up with the updates.

Does anyone know how to fix this?

provide a call trace please via pastebin
https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII

84422[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [s@macro-dialout-trunk:27] GotoIf(“Local/4077053904@from-internal-0000019c;2”, “0?continue,1:s-CHANUNAVAIL,1”) in new stack

84423[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx_builtins.c: Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)

84424[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set(“Local/4077053904@from-internal-0000019c;2”, “RC=21”) in new stack

84425[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto(“Local/4077053904@from-internal-0000019c;2”, “21,1”) in new stack

84426[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx_builtins.c: Goto (macro-dialout-trunk,21,1)

84427[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [21@macro-dialout-trunk:1] Goto(“Local/4077053904@from-internal-0000019c;2”, “continue,1”) in new stack

84428[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx_builtins.c: Goto (macro-dialout-trunk,continue,1)

84429[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [continue@macro-dialout-trunk:1] NoOp(“Local/4077053904@from-internal-0000019c;2”, “TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 21 - failing through to other trunks”) in new stack

84430[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [continue@macro-dialout-trunk:2] ExecIf(“Local/4077053904@from-internal-0000019c;2”, “0?Set(CALLERID(number)=)”) in new stack

84431[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [4077053904@restrictedroute-d9639340c2f0051c1a7a09da5ef07ed4:12] Macro(“Local/4077053904@from-internal-0000019c;2”, “outisbusy,”) in new stack

84432[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [s@macro-outisbusy:1] Progress(“Local/4077053904@from-internal-0000019c;2”, “”) in new stack

84433[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [s@macro-outisbusy:2] GotoIf(“Local/4077053904@from-internal-0000019c;2”, “0?emergency,1”) in new stack

84434[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [s@macro-outisbusy:3] GotoIf(“Local/4077053904@from-internal-0000019c;2”, “0?intracompany,1”) in new stack

84435[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] pbx.c: Executing [s@macro-outisbusy:4] Playback(“Local/4077053904@from-internal-0000019c;2”, “all-circuits-busy-now&please-try-call-later, noanswer”) in new stack

84436[2021-10-12 10:42:09] VERBOSE[30310][C-00000010] file.c: <Local/4077053904@from-internal-0000019c;2> Playing ‘all-circuits-busy-now.ulaw’ (language ‘en’)

84437[2021-10-12 10:42:09] VERBOSE[30308][C-00000010] app_dial.c: Local/4077053904@from-internal-0000019c;1 is making progress passing it to Local/FMGL-4077053904#@from-internal-0000019b;2

84438[2021-10-12 10:42:11] VERBOSE[30310][C-00000010] file.c: <Local/4077053904@from-internal-0000019c;2> Playing ‘please-try-call-later.ulaw’ (language ‘en’)

84439[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] app_dial.c: PJSIP/102-00000091 answered Local/102@from-queue-00000199;2

84440[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-auto-blkvm:1] ExecIf(“PJSIP/102-00000091”, “1?Set(CDR(recordingfile)=q-3303-14075209985-20211012-104055-1634049655.897.wav)”) in new stack

84441[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-auto-blkvm:2] Set(“PJSIP/102-00000091”, “__MACRO_RESULT=”) in new stack

84442[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-auto-blkvm:3] Set(“PJSIP/102-00000091”, “CFIGNORE=”) in new stack

84443[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-auto-blkvm:4] Set(“PJSIP/102-00000091”, “MASTER_CHANNEL(CFIGNORE)=”) in new stack

84444[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-auto-blkvm:5] Set(“PJSIP/102-00000091”, “FORWARD_CONTEXT=from-internal”) in new stack

84445[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-auto-blkvm:6] Set(“PJSIP/102-00000091”, “MASTER_CHANNEL(FORWARD_CONTEXT)=from-internal”) in new stack

84446[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-auto-blkvm:7] Macro(“PJSIP/102-00000091”, “blkvm-clr,”) in new stack

84447[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-blkvm-clr:1] Set(“PJSIP/102-00000091”, “SHARED(BLKVM,PJSIP/PBX-0000008a)=”) in new stack

84448[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-blkvm-clr:2] Set(“PJSIP/102-00000091”, “GOSUB_RETVAL=”) in new stack

84449[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-blkvm-clr:3] MacroExit(“PJSIP/102-00000091”, “”) in new stack

84450[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-auto-blkvm:8] ExecIf(“PJSIP/102-00000091”, “0?Set(MASTER_CHANNEL(CONNECTEDLINE(num))=102/sip:[email protected]:1029)”) in new stack

84451[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] pbx.c: Executing [s@macro-auto-blkvm:9] ExecIf(“PJSIP/102-00000091”, “0?Set(MASTER_CHANNEL(CONNECTEDLINE(name))=)”) in new stack

84452[2021-10-12 10:42:11] VERBOSE[30025][C-00000010] app_queue.c: Local/102@from-queue-00000199;1 answered PJSIP/PBX-0000008a

84453[2021-10-12 10:42:11] VERBOSE[30025][C-00000010] res_musiconhold.c: Stopped music on hold on PJSIP/PBX-0000008a

84454[2021-10-12 10:42:11] VERBOSE[30298][C-00000010] app_macro.c: Spawn extension (macro-dial, s, 24) exited non-zero on ‘Local/301@from-queue-00000195;2’ in macro ‘dial’

84455[2021-10-12 10:42:11] VERBOSE[30319][C-00000010] bridge_channel.c: Channel Local/102@from-queue-00000199;1 joined ‘simple_bridge’ basic-bridge <b52a4f1a-c722-43f9-8615-7c3dac60e765>

84456[2021-10-12 10:42:11] VERBOSE[30298][C-00000010] pbx.c: Spawn extension (followme-sub, 301, 41) exited non-zero on ‘Local/301@from-queue-00000195;2’

84457[2021-10-12 10:42:11] VERBOSE[30025][C-00000010] bridge_channel.c: Channel PJSIP/PBX-0000008a joined ‘simple_bridge’ basic-bridge <b52a4f1a-c722-43f9-8615-7c3dac60e765>

84458[2021-10-12 10:42:11] VERBOSE[30301][C-00000010] app_macro.c: Spawn extension (macro-dial, s, 24) exited non-zero on ‘Local/305@from-queue-00000198;2’ in macro ‘dial’

84459[2021-10-12 10:42:11] VERBOSE[30301][C-00000010] pbx.c: Spawn extension (followme-sub, 305, 41) exited non-zero on ‘Local/305@from-queue-00000198;2’

84460[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] app_macro.c: Spawn extension (macro-dial, s, 24) exited non-zero on ‘Local/FMGL-4077053904#@from-internal-0000019b;2’ in macro ‘dial’

84461[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] pbx.c: Spawn extension (from-internal, FMGL-4077053904#, 8) exited non-zero on ‘Local/FMGL-4077053904#@from-internal-0000019b;2’

84462[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] pbx.c: Executing [h@from-internal:1] Macro(“Local/FMGL-4077053904#@from-internal-0000019b;2”, “hangupcall”) in new stack

84463[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“Local/FMGL-4077053904#@from-internal-0000019b;2”, “1?theend”) in new stack

84464[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] pbx_builtins.c: Goto (macro-hangupcall,s,3)

84465[2021-10-12 10:42:11] VERBOSE[30310][C-00000010] pbx.c: Executing [h@restrictedroute-d9639340c2f0051c1a7a09da5ef07ed4:1] Hangup(“Local/4077053904@from-internal-0000019c;2”, “”) in new stack

84466[2021-10-12 10:42:11] VERBOSE[30310][C-00000010] pbx.c: Spawn extension (restrictedroute-d9639340c2f0051c1a7a09da5ef07ed4, h, 1) exited non-zero on ‘Local/4077053904@from-internal-0000019c;2’

84467[2021-10-12 10:42:11] VERBOSE[30318][C-00000010] bridge_channel.c: Channel PJSIP/102-00000091 joined ‘simple_bridge’ basic-bridge <d7f33c1e-9a10-4e08-a917-c6e42c6321ea>

84468[2021-10-12 10:42:11] VERBOSE[30302][C-00000010] bridge_channel.c: Channel Local/102@from-queue-00000199;2 joined ‘simple_bridge’ basic-bridge <d7f33c1e-9a10-4e08-a917-c6e42c6321ea>

84469[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“Local/FMGL-4077053904#@from-internal-0000019b;2”, “0?Set(CDR(recordingfile)=)”) in new stack

84470[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“Local/FMGL-4077053904#@from-internal-0000019b;2”, "Local/4077053904@from-internal-0000019c;1 montior file= ") in new stack

84471[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] pbx.c: Executing [s@macro-hangupcall:5] GotoIf(“Local/FMGL-4077053904#@from-internal-0000019b;2”, “1?skipagi”) in new stack

84472[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] pbx_builtins.c: Goto (macro-hangupcall,s,7)

84473[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] pbx.c: Executing [s@macro-hangupcall:7] Hangup(“Local/FMGL-4077053904#@from-internal-0000019b;2”, “”) in new stack

84474[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on ‘Local/FMGL-4077053904#@from-internal-0000019b;2’ in macro ‘hangupcall’

84475[2021-10-12 10:42:11] VERBOSE[30308][C-00000010] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘Local/FMGL-4077053904#@from-internal-0000019b;2’

84476[2021-10-12 10:42:20] WARNING[12690] res_pjsip_pubsub.c: No registered subscribe handler for event x-broadworks-callpark from 101

84477[2021-10-12 10:42:20] WARNING[12690] res_pjsip_pubsub.c: No registered subscribe handler for event x-broadworks-callpark from 301

84478[2021-10-12 10:42:20] WARNING[9192] res_pjsip_pubsub.c: No registered subscribe handler for event x-broadworks-callpark from 201

84479[2021-10-12 10:42:20] WARNING[12690] res_pjsip_pubsub.c: No registered subscribe handler for event x-broadworks-callpark from 8310

FreePBX®

FreePBX is a registered trademark of
Sangoma Technologies Inc.
FreePBX 15.0.17.55 is licensed under the GPL
Copyright© 2007-2021

www.sangoma.com

That’s not an inbound call and that is not a link to pastebin.

113301[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [s@macro-dialout-trunk:27] GotoIf(“Local/4077053904@from-internal-00000062;2”, “0?continue,1:s-CHANUNAVAIL,1”) in new stack

113302[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx_builtins.c: Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)

113303[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set(“Local/4077053904@from-internal-00000062;2”, “RC=21”) in new stack

113304[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto(“Local/4077053904@from-internal-00000062;2”, “21,1”) in new stack

113305[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx_builtins.c: Goto (macro-dialout-trunk,21,1)

113306[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [21@macro-dialout-trunk:1] Goto(“Local/4077053904@from-internal-00000062;2”, “continue,1”) in new stack

113307[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx_builtins.c: Goto (macro-dialout-trunk,continue,1)

113308[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [continue@macro-dialout-trunk:1] NoOp(“Local/4077053904@from-internal-00000062;2”, “TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 21 - failing through to other trunks”) in new stack

113309[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [continue@macro-dialout-trunk:2] ExecIf(“Local/4077053904@from-internal-00000062;2”, “0?Set(CALLERID(number)=)”) in new stack

113310[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [4077053904@restrictedroute-d9639340c2f0051c1a7a09da5ef07ed4:12] Macro(“Local/4077053904@from-internal-00000062;2”, “outisbusy,”) in new stack

113311[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [s@macro-outisbusy:1] Progress(“Local/4077053904@from-internal-00000062;2”, “”) in new stack

113312[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [s@macro-outisbusy:2] GotoIf(“Local/4077053904@from-internal-00000062;2”, “0?emergency,1”) in new stack

113313[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [s@macro-outisbusy:3] GotoIf(“Local/4077053904@from-internal-00000062;2”, “0?intracompany,1”) in new stack

113314[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] pbx.c: Executing [s@macro-outisbusy:4] Playback(“Local/4077053904@from-internal-00000062;2”, “all-circuits-busy-now&please-try-call-later, noanswer”) in new stack

113315[2021-10-12 11:18:09] VERBOSE[7631][C-00000004] app_dial.c: Local/4077053904@from-internal-00000062;1 is making progress passing it to Local/FMGL-4077053904#@from-internal-00000061;2

113316[2021-10-12 11:18:09] VERBOSE[7633][C-00000004] file.c: <Local/4077053904@from-internal-00000062;2> Playing ‘all-circuits-busy-now.ulaw’ (language ‘en’)

113317[2021-10-12 11:18:11] VERBOSE[7633][C-00000004] file.c: <Local/4077053904@from-internal-00000062;2> Playing ‘please-try-call-later.ulaw’ (language ‘en’)

113318[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] app_dial.c: PJSIP/102-00000013 answered Local/102@from-queue-0000005f;2

113319[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-auto-blkvm:1] ExecIf(“PJSIP/102-00000013”, “1?Set(CDR(recordingfile)=q-3303-14075209985-20211012-111656-1634051816.147.wav)”) in new stack

113320[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-auto-blkvm:2] Set(“PJSIP/102-00000013”, “__MACRO_RESULT=”) in new stack

113321[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-auto-blkvm:3] Set(“PJSIP/102-00000013”, “CFIGNORE=”) in new stack

113322[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-auto-blkvm:4] Set(“PJSIP/102-00000013”, “MASTER_CHANNEL(CFIGNORE)=”) in new stack

113323[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-auto-blkvm:5] Set(“PJSIP/102-00000013”, “FORWARD_CONTEXT=from-internal”) in new stack

113324[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-auto-blkvm:6] Set(“PJSIP/102-00000013”, “MASTER_CHANNEL(FORWARD_CONTEXT)=from-internal”) in new stack

113325[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-auto-blkvm:7] Macro(“PJSIP/102-00000013”, “blkvm-clr,”) in new stack

113326[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-blkvm-clr:1] Set(“PJSIP/102-00000013”, “SHARED(BLKVM,PJSIP/PBX-0000000c)=”) in new stack

113327[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-blkvm-clr:2] Set(“PJSIP/102-00000013”, “GOSUB_RETVAL=”) in new stack

113328[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-blkvm-clr:3] MacroExit(“PJSIP/102-00000013”, “”) in new stack

113329[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-auto-blkvm:8] ExecIf(“PJSIP/102-00000013”, “0?Set(MASTER_CHANNEL(CONNECTEDLINE(num))=102/sip:[email protected]:1029)”) in new stack

113330[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] pbx.c: Executing [s@macro-auto-blkvm:9] ExecIf(“PJSIP/102-00000013”, “0?Set(MASTER_CHANNEL(CONNECTEDLINE(name))=)”) in new stack

113331[2021-10-12 11:18:11] VERBOSE[7634][C-00000004] bridge_channel.c: Channel PJSIP/102-00000013 joined ‘simple_bridge’ basic-bridge <b888638e-255e-41da-9ddb-d203df5644d9>

113332[2021-10-12 11:18:11] VERBOSE[7625][C-00000004] bridge_channel.c: Channel Local/102@from-queue-0000005f;2 joined ‘simple_bridge’ basic-bridge <b888638e-255e-41da-9ddb-d203df5644d9>

113333[2021-10-12 11:18:11] VERBOSE[7394][C-00000004] app_queue.c: Local/102@from-queue-0000005f;1 answered PJSIP/PBX-0000000c

113334[2021-10-12 11:18:11] VERBOSE[7394][C-00000004] res_musiconhold.c: Stopped music on hold on PJSIP/PBX-0000000c

113335[2021-10-12 11:18:11] VERBOSE[7621][C-00000004] app_macro.c: Spawn extension (macro-dial, s, 24) exited non-zero on ‘Local/301@from-queue-0000005b;2’ in macro ‘dial’

113336[2021-10-12 11:18:11] VERBOSE[7621][C-00000004] pbx.c: Spawn extension (followme-sub, 301, 41) exited non-zero on ‘Local/301@from-queue-0000005b;2’

113337[2021-10-12 11:18:11] VERBOSE[7635][C-00000004] bridge_channel.c: Channel Local/102@from-queue-0000005f;1 joined ‘simple_bridge’ basic-bridge <162f9228-b62d-4aa2-8869-439df6fc9f6a>

113338[2021-10-12 11:18:11] VERBOSE[7394][C-00000004] bridge_channel.c: Channel PJSIP/PBX-0000000c joined ‘simple_bridge’ basic-bridge <162f9228-b62d-4aa2-8869-439df6fc9f6a>

113339[2021-10-12 11:18:11] VERBOSE[7624][C-00000004] app_macro.c: Spawn extension (macro-dial, s, 24) exited non-zero on ‘Local/305@from-queue-0000005e;2’ in macro ‘dial’

113340[2021-10-12 11:18:11] VERBOSE[7624][C-00000004] pbx.c: Spawn extension (followme-sub, 305, 41) exited non-zero on ‘Local/305@from-queue-0000005e;2’

113341[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] app_macro.c: Spawn extension (macro-dial, s, 24) exited non-zero on ‘Local/FMGL-4077053904#@from-internal-00000061;2’ in macro ‘dial’

113342[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] pbx.c: Spawn extension (from-internal, FMGL-4077053904#, 8) exited non-zero on ‘Local/FMGL-4077053904#@from-internal-00000061;2’

113343[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] pbx.c: Executing [h@from-internal:1] Macro(“Local/FMGL-4077053904#@from-internal-00000061;2”, “hangupcall”) in new stack

113344[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“Local/FMGL-4077053904#@from-internal-00000061;2”, “1?theend”) in new stack

113345[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] pbx_builtins.c: Goto (macro-hangupcall,s,3)

113346[2021-10-12 11:18:11] VERBOSE[7633][C-00000004] pbx.c: Executing [h@restrictedroute-d9639340c2f0051c1a7a09da5ef07ed4:1] Hangup(“Local/4077053904@from-internal-00000062;2”, “”) in new stack

113347[2021-10-12 11:18:11] VERBOSE[7633][C-00000004] pbx.c: Spawn extension (restrictedroute-d9639340c2f0051c1a7a09da5ef07ed4, h, 1) exited non-zero on ‘Local/4077053904@from-internal-00000062;2’

113348[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“Local/FMGL-4077053904#@from-internal-00000061;2”, “0?Set(CDR(recordingfile)=)”) in new stack

113349[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“Local/FMGL-4077053904#@from-internal-00000061;2”, "Local/4077053904@from-internal-00000062;1 montior file= ") in new stack

113350[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] pbx.c: Executing [s@macro-hangupcall:5] GotoIf(“Local/FMGL-4077053904#@from-internal-00000061;2”, “1?skipagi”) in new stack

113351[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] pbx_builtins.c: Goto (macro-hangupcall,s,7)

113352[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] pbx.c: Executing [s@macro-hangupcall:7] Hangup(“Local/FMGL-4077053904#@from-internal-00000061;2”, “”) in new stack

113353[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on ‘Local/FMGL-4077053904#@from-internal-00000061;2’ in macro ‘hangupcall’

113354[2021-10-12 11:18:11] VERBOSE[7631][C-00000004] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘Local/FMGL-4077053904#@from-internal-00000061;2’

113355[2021-10-12 11:18:20] VERBOSE[7394][C-00000004] bridge_channel.c: Channel PJSIP/PBX-0000000c left ‘simple_bridge’ basic-bridge <162f9228-b62d-4aa2-8869-439df6fc9f6a>

113356[2021-10-12 11:18:20] VERBOSE[7635][C-00000004] bridge_channel.c: Channel Local/102@from-queue-0000005f;1 left ‘simple_bridge’ basic-bridge <162f9228-b62d-4aa2-8869-439df6fc9f6a>

113357[2021-10-12 11:18:20] VERBOSE[7625][C-00000004] bridge_channel.c: Channel Local/102@from-queue-0000005f;2 left ‘simple_bridge’ basic-bridge <b888638e-255e-41da-9ddb-d203df5644d9>

113358[2021-10-12 11:18:20] VERBOSE[7625][C-00000004] app_macro.c: Spawn extension (macro-dial, s, 24) exited non-zero on ‘Local/102@from-queue-0000005f;2’ in macro ‘dial’

113359[2021-10-12 11:18:20] VERBOSE[7625][C-00000004] pbx.c: Spawn extension (followme-sub, 102, 41) exited non-zero on ‘Local/102@from-queue-0000005f;2’

113360[2021-10-12 11:18:20] VERBOSE[7634][C-00000004] bridge_channel.c: Channel PJSIP/102-00000013 left ‘simple_bridge’ basic-bridge <b888638e-255e-41da-9ddb-d203df5644d9>

113361[2021-10-12 11:18:20] VERBOSE[7394][C-00000004] pbx.c: Spawn extension (ext-queues, 3303, 51) exited non-zero on ‘PJSIP/PBX-0000000c’

113362[2021-10-12 11:18:20] VERBOSE[7394][C-00000004] pbx.c: Executing [h@ext-queues:1] Macro(“PJSIP/PBX-0000000c”, “hangupcall,”) in new stack

113363[2021-10-12 11:18:20] VERBOSE[7394][C-00000004] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“PJSIP/PBX-0000000c”, “1?theend”) in new stack

113364[2021-10-12 11:18:20] VERBOSE[7394][C-00000004] pbx_builtins.c: Goto (macro-hangupcall,s,3)

113365[2021-10-12 11:18:20] VERBOSE[7394][C-00000004] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“PJSIP/PBX-0000000c”, “0?Set(CDR(recordingfile)=)”) in new stack

113366[2021-10-12 11:18:20] VERBOSE[7394][C-00000004] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“PJSIP/PBX-0000000c”, “Local/102@from-queue-0000005f;1 montior file= /var/spool/asterisk/monitor/2021/10/12/q-3303-14075209985-20211012-111656-1634051816.147.wav”) in new stack

113367[2021-10-12 11:18:20] VERBOSE[7394][C-00000004] pbx.c: Executing [s@macro-hangupcall:5] GotoIf(“PJSIP/PBX-0000000c”, “0?skipagi”) in new stack

113368[2021-10-12 11:18:20] VERBOSE[7394][C-00000004] pbx.c: Executing [s@macro-hangupcall:6] AGI(“PJSIP/PBX-0000000c”, “attendedtransfer-rec-restart.php,Local/102@from-queue-0000005f;1,/var/spool/asterisk/monitor/2021/10/12/q-3303-14075209985-20211012-111656-1634051816.147.wav”) in new stack

113369[2021-10-12 11:18:20] VERBOSE[7394][C-00000004] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/attendedtransfer-rec-restart.php

113370[2021-10-12 11:18:21] VERBOSE[7394][C-00000004] res_agi.c: <PJSIP/PBX-0000000c>AGI Script attendedtransfer-rec-restart.php completed, returning 0

113371[2021-10-12 11:18:21] VERBOSE[7394][C-00000004] pbx.c: Executing [s@macro-hangupcall:7] Hangup(“PJSIP/PBX-0000000c”, “”) in new stack

113372[2021-10-12 11:18:21] VERBOSE[7394][C-00000004] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on ‘PJSIP/PBX-0000000c’ in macro ‘hangupcall’

113373[2021-10-12 11:18:21] VERBOSE[7394][C-00000004] pbx.c: Spawn extension (ext-queues, h, 1) exited non-zero on ‘PJSIP/PBX-0000000c’

113374[2021-10-12 11:18:21] VERBOSE[7400][C-00000004] app_mixmonitor.c: MixMonitor close filestream (mixed)

113375[2021-10-12 11:18:21] VERBOSE[7400][C-00000004] app_mixmonitor.c: Executing [bash /var/lib/asterisk/bin/emailrecording.sh 20211012-111656 14075209985 q-3303-14075209985-20211012-111656-1634051816.147 1634051816.147 3303]

113376[2021-10-12 11:18:24] VERBOSE[7400][C-00000004] app_mixmonitor.c: End MixMonitor Recording PJSIP/PBX-0000000c

113377[2021-10-12 11:18:33] VERBOSE[2143] asterisk.c: Remote UNIX connection

113378[2021-10-12 11:18:33] VERBOSE[7710] asterisk.c: Remote UNIX connection disconnected

113379[2021-10-12 11:18:33] VERBOSE[2143] asterisk.c: Remote UNIX connection

113380[2021-10-12 11:18:33] VERBOSE[7712] asterisk.c: Remote UNIX connection disconnected

113381[2021-10-12 11:18:33] VERBOSE[2143] asterisk.c: Remote UNIX connection

113382[2021-10-12 11:18:33] VERBOSE[7714] asterisk.c: Remote UNIX connection disconnected

Not sure if this one helps

That’s not an inbound call and that is not a link to pastebin.

Read the link. It very clearly explains how to isolate a single call trace and how to share it via pastebin.

1 Like

Actually it’s not very clear at all… I’m a user, I don’t do this for a living.

If your UID of the call in question is 1634051816.147, then:

grep 1634051816.147 full | pastebin

I was able to trace it back to the ATA pap2 box for one of the extensions.

I don’t know what has changed on this extension, as it never did it before. And can not find which setting if at all it is in the ata box to stop it.

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