I don’t know if I’m missing something obvious, but my queue keeps holding onto old agents / endpoints that I had in there as tests a couple months back. Those endpoints do not even exist anymore (4000, 2222, and 2000) - not just in the queue, but the whole system. I double-checked “Reports” → “Asterisk Info,” but those endpoints are not listed. The only one that still exists is 2121 and that is showing correctly in the queue.
I was able to get them to go away the other day by completely deleting the queue and then remaking it. I don’t want to have to do that though. Resetting queue stats didn’t do anything either, not sure if it would have.
I will say when the endpoints did still exist, they were probably logged onto the queue at that point. Will the queue forever see them as members because they were members when I removed the endpoints from the system? I currently only have 2121 in there as a static agent, but there is nothing listed in the dynamic agents section: