Hi there everyone , firstly thanks for taking the time to read my dilema.
I am new to freepbx , and I enjoy working with it , I have a working VOIP trunk , inbound and outbound is working and I have 20 extensions all setup and ready to go. This is where my knoledge ends.
I Have setup groups of extension numbers for example
All extensions starting with a 4 are sales
All extensions starting with a 5 is technical support e.t.c
Is there a easy way to prevent extensions starting with a 4 to not be able to call extensions starting with a 5 for example.
I guess the easiest way is when setting up the extension I tell it what it is allowed to call , and to block everything else. How do I achive this.
My 2nd questions is.
I have 1 incoming number (sip voip) , Is there anyway I can redirect the incomming call which depends totally on the DDI or CLI of the incoming call. For example if a call comes from 1234567 it goes to IVR 1 , if a call comes from 7654321 it goes to IVR2. Reason i ask this is , we have a windows CT pbx running and that has call forwarding so differant IVR need to be in place for those fix numbers.
I hope this makes sence and if not please contact me and I can try and explain it a bit better.