Question about conferences

[mahbell]

Hooking for fun and income

Despite the frequency with which it arises here in the forum, there is not yet a good resource for learning to use dialplan hooks in FreePBX. This will probably end up in the wiki at some point, but until that happens, here are the broad strokes for leveraging dialplan hooks in FreePBX 14. What is a dialplan hook? A dialplan hook refers to several pre-defined FreePBX contexts that exist solely for users to add their own Asterisk Macros to be run at specific locations in the call flow. They all …

@lgaetz if I have an inbound route that goes to conference bridge is there a way to trigger an action when the that original caller hangs up?

[lgaetz (Lorne Gaetz)]

@mahbell

is there a way to trigger an action when the that original caller hangs up?

Yes. See this post, the part titled “How do I perform a custom action on hangup?”

Hooking for fun and income

Despite the frequency with which it arises here in the forum, there is not yet a good resource for learning to use dialplan hooks in FreePBX. This will probably end up in the wiki at some point, but until that happens, here are the broad strokes for leveraging dialplan hooks in FreePBX 14. What is a dialplan hook? A dialplan hook refers to several pre-defined FreePBX contexts that exist solely for users to add their own Asterisk Macros to be run at specific locations in the call flow. They all …

[mahbell]

Thanks @lgaetz. The ticket you reference in the hooking post is now closed, saying use [sub-dialout-one-predial-hook] but your older post references [macro-dialout-one-predial-hook].

Just confirming the ticket notes, I can swap the two and that’s all that’s needed? What about the macroexit line?

[lgaetz (Lorne Gaetz)]

Instead of using one of the dialplan hooks, in this case, it’s better to create a Custom Destination to set the hangup hander. So the call flow would go something like:

Inbound Route → Custom Destination → Conference

With custom dialplan like:

[mahbell-sethh]
exten => s,1,Noop(Entering user defined context mahbell-sethh in extensions_custom.conf)
exten => s,n,Set(CHANNEL(hangup_handler_push)=mahbell-do-this-on-hangup,s,1)
exten => s,n,Return

[mahbell-do-this-on-hangup]
exten => s,1,Noop(Entering user defined context mahbell-do-this-on-hangup in extensions_custom.conf)
; additional lines 
exten => s,n,Return

For the custom dest you would use a Gosub line of mahbell-sethh,s,1, enable the return option and set the destination for the caller after setting the HH.

[mahbell]

Thanks! What about if I want to trigger something when the internal extension hangs up after a user picks up their sangoma desk phone or soft phone to make a call?

[mahbell]

@lgaetz seems like I need to use the old way to get the extensions post hang up checks going?

[lgaetz (Lorne Gaetz)]

Yes, you would use dialplan hooks to run dialplan when a local user makes a call or after a local extension hangs up with a hangup handler.