Quequ call back not working

FreePBX Applications / Modules
1

i tried configuring queue call back for a support queue to help our clients who call for taking support but sometimes they are unable to connect or sometimes agents are in lunch so i want to make call back to all those clients who called and didn’t get connected.

bellow are the logs i got
[2020-11-09 15:46:15] NOTICE[6810]: core_local.c:739 local_call: No such extension/context +916354134267@queuecallback-ret-1 while calling Local channel

if anyone can help me i will really appreciate it. Thanks.

2

See wiki: https://wiki.freepbx.org/display/FPG/Queue+Callback+Module

Did you setup the dial matches properly?

Can you post some screenshots of the config?

1 Like
3

Thanks for the help

4

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.