I’ve password protected an outbound route used for international dialing, and the front end of the announcement is getting truncated. Users simply hear- “… followed by the # key”, not the full announcement. I’d like to add a processing delay to the pin authentication to hopefully keep the first part of the announcement from getting clobbered.
The [sub-pincheck] routine is within the protected extensions_additional.conf file. The routine’s first line includes [sub-pincheck-custom]. Does this already exist? Or will it need to be created and added to the extensions_override_freepbx file?
Yes I would like to use the WAIT command. Creating the custom sub would only constitute a few lines, probably just as easy (for me anyway) as recording a new message.
Are you confirming the custom sub would go into the extensions_override_freepbx file?
Done. I simply copied the existing [sub-pincheck] routine from the protected extensions_additional.conf file and pasted it into extensions_override_freepbx.conf, with the addition of the WAIT command line before the greeting.