My PolyCom SP IP 550 phones don’t register or allow me to provision them from FreePBX & I’d like to know why.
They worked at first, and still work with the configurations they’ve always had; but I can’t make any changes. Apparently one of my predecessors made some change to something that keeps the phones from successfully taking the configurations from the PBX. I’ll need to fix this to add/replace phones.
(I’d like to be able to push out the Line Key configuration to all endpoints without having to touch each one individually. I’d also like to set a wallpaper image on all phones as it was before said predecessor made his change(s).)
It appears there’s some problem in logging in to the Provisioning Server, but I’m having a hard time finding exactly what was changed to cause this. I’ve tried changing SSL, TLS, etc. and don’t really know what to enter on the PolyCom phones to get the handshake to ‘take’.
I think the predecessor must have changed something in the PBX since when he did this, he was on his way out & didn’t have time to touch each phone.
Can anyone point me in the right direction to get my SP IP 550s “talking” to the Provisioning Server again? (It’s the same server as the PBX, just on a different IP address mapped to the same NIC.)