Just took over an IT Department which has been using FreePBX 2.5.1.1
It has been up for over a year and it doesn’t look like updates have been done in sometime, We are planning on changing providers of both our data and phone service; can someone point me in the right direction to help make this change.
There could be technical details that are different between the two PRI’s
It is quite a learning curve to learn the FreePBX interface and Asterisk in time for your conversion. You should be able to obtain the status of your PRI’s and manipulate the configuration based on error messages.
FreePBX offers paid support that would allow you to leverage experienced professionals to obtain a guranteed outcome for your conversion. Billed at a fixed hourly rate it is a very budget friendly alternative with no long term commitment.
Please consder the alternative and let me know if I can answer any questions.
A PRI doesn’t depend on the internet connection to the Asterisk Box. It is delivered as 24 digital channels, 23 are voice and one is a signaling channel.
If the Qwest PRI is active, they should have given you some DIDS. You’ll have to set up inbound Routes to accomodate those DIDs and temporarily swap the Qwest for the TW. When you can get that to work, you’ll swap back to the TW,set up an LNP with QWEST to move your existing numbers to the new PRI. Once a date is set for the LNP, you just should be able to just swap to the new PRI and press on.
Don’t forget you’ll have make sure the DID’s are delivered by Qwest in the same format that you are receiving from TW.
From your description, looks like you have a PRI. With that you should simply unplug one pri and plug in the other. You’ll want to figure out how they deliver DIDS. You can have them deliver the DIDS as 4 DIGITS, 7 or 10 digits.
Make the new one deliver the same as the old one so you won’t have to reconfigure to account for that.
Finally, don’t forget LNP. That means that you can take your old DIDS and transfer them to the new provider. Nobody will have to change numbers.
Problem is that if you don’t exactly know what you are looking for, an ethernet port and a pri can look very similar. anyway you can photograph your TW interface and send it to me?
I’m pretty sure the Trunks are sip, though I would like to know how to be sure. is there some where in Free PBX to identify them?
Thanks of rthe heads up regarding TrixBox, I found my way here because this is what comes up on the admin page; I only use the term TrixBox because that is what everyone here calls it, adn it is what I was told they were running.
Yes our external facing ip addresses will be changing.
Our Trixbox is set up with both and internal and an external connection, figured this was obvious, my bad.
Trunk appears to be setup as a ZAP trunk.
I’m looking for direction to change the external facing Ip address - assuming that I need to. Additionally I’m looking for any other things I should be aware of.
Secondly, you give absolutely no details of your current system or what you are
going to.
Your question is akin to someone saying, “I have a problem with my car, what could be wrong.”
That being said:
What type trunks are you using? Are you going to have to change IP addresses on your internet?
There will probably have to be changes on your network router as well as in FreePbx. There might even have to be changes on the various computers/servers in your office to make them work.
Without knowing the topology of your installation.