hello all, this is my first post here
im using freepbx since last new year now and it rocks.
iwe come to this problem…
iwe set up a call center, inbound route leads to IVR, through some IVRs you get to the queue where static or dynamic agents are logged in.
when fisrt queue agent doesnt pick up in 20 seconds, the call is transfered to another queue, where different MOH should be played than in the first, but it doesnt. all queues, extension etc. get inherited music from the one set on inbound route.
this is what i get on start when i call in before the first IVR starts:
Executing [[email protected]:6] SetMusicOnHold(“SIP/10.1.0.206-08238458”, “moh”) in new stack
Executing [[email protected]:7] Set(“SIP/10.1.0.206-08238458”, “__MOHCLASS=moh”) in new stack
‘‘moh’’ is the music set in inbound route.
when the call comes into queue…
Executing [[email protected]:2] SetMusicOnHold(“Local/[email protected],2”, “AdriaMOHkitaraReklame”) in new stack
…i get this. its a different sound file, but it still plays the one from ‘‘moh’’.
i even upgraded from freepbx 2.3 to 2.4, same problem.
now i know im doing something wrong but i just havent been able to figure it out. any sudgestions?