Problems with Blind Transfer, PJSIP (Aastra 6869i)

[tm1000 (Andrew Nagy)]

Phones remain "in use" when they transfer a call

I’ve recently come across and issue that I hope can be resolved quickly. A FreePBX system running version 2.5.1.2 with 24 extensions all Polycom phones IP330’s and one IP601. There is a main queue in which 4 extensions are static agents. When one of the agents gets a call and the transfers the call to another extension, that agent can no longer receive incoming calls from the queue until the call they transferred is completed and hung up. While looking at the CLI during such an event, I noti…