Attempted to repro this with recordings module ver. 16.0.11 and it’s working for me. I wonder if the wav file you’re attempting to upload is bad. There may be something logged in /var/log/asterisk/freepbx.log when the error happens.
using tail -f var/log/asterisk/freepbx.log
This is the entry which comes up during the attempted upload
[2022-11-16 17:30:20] [freepbx.INFO]: [NOTIFICATION]-[FRAMEWORK]-[UNSUPPORTED_SLN48] - The file format sln48 is not supported on your system (The file format sln48 is not supported by Asterisk when it should be. Audio conversion quality will be limited to 16k instead of 48k. This is probably the result of the missing Asterisk resample package)
Note: using this same .WAV on another PBX is working, and I’ve used the .WAV for a long time on a few boxes over the years.
Not sure if it’s entirely related but I am actually running into problems too, since yesterday, when trying to make custom sounds in System Recordings. I am not seeing anything in the freepbx.log file or any other log files at the same time, so not sure what’s going on. Where should be checked when it says “see the console for more details?” I’ve looked around the GUI in the Asterisk Logfiles section, but nothing seems to come up.
I converted text to speech using a TTS converter online. Then I downloaded it (it comes as an MP3) and converted to wav using Audacity. It has worked perfectly before but now it’s failing:
Hmm, when doing the tail function, all I’m getting is this (and not sure if it’s picking up me trying to do the system recording, because it doesn’t pop up with anything until 10-15 seconds after it says there was an error):
I didn’t see anything in /var/log/asterisk that seemed to show anything relevant. I opened the directory in WinSCP and sorted by date modified. The fail2ban, freepbx.log, and full were the only ones changed around that time, but I see nothing in them related to the recordings or any errors there. Only things I see in full are these from that time (and I get these same messages a lot, so not related I’d imagine):