I am having some problems with my Freepbx/Asterisk system.
When I am assigning an endpoint device to an extension, I get forwarded to a blank page. If I hit reload I get forwarded back to the End Point Configuration Manager and it states that the MAC Address is already in the system.
I then proceed to plug the phone in and let it boot up. The phone now complains that it cannot find a config file and just reboots over and over again.
I have done some checking and it appears the phone configs are supposed to be stored in a directory called /tftpboot
drwxrwxrwx 10 polycom polycom 20480 Dec 13 10:08 tftpboot
Is what I am seeing.
If I go in this directory I cannot find a corresponding MAC address for the phone I am trying to provision.
I have inherited this system so I have no clue how it was initially setup. If the technician had gone the easy route and used the FreePBX distro or went the hard way and installed on his own custom linux install.
From what I can tell, I am currently running FreePBX 22.214.171.124 I know this is not current but I have been told that there have been some modifications done to the core code to allow for locations to be assigned to each phone (for 911, our company has multiple offices with 1 phone server).
I have tried to get some information to help with the troubleshooting process:
[[email protected] /]# dmesg | head -1
Linux version 2.6.18-194.11.1.el5 ([email protected]) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-48)) #1 SMP Tue Aug 10 19:05:06 EDT 2010
Any help would be appreciated.