Hi, I’m looking to set up a FreePBX installation for a company that will allow people to call in, enter an extension and be forwarded to a representative’s phone. The client wants representatives to be able to register themselves on a web-based frontend without an administrator having to manually add them to the FreePBX system. Is there any way that I can have a sort of macro call forwarding rule that will forward calls to a certain number based on the DID, with the DID and forwarding number fetched from a database that gets updated by the web frontend?
Also, are there any step-by-step howtos out there on how to set up call forwarding and other basic features of FreePBX? To start out, I just want to figure out how to forward one specific DID number to another number, and I haven’t been able to find much in the way of step-by-step guides for learning how to use FreePBX. Thanks for any help you can provide.