Polycom TLS not working EPM not updating all files

I followed the instructions here exactly, pretty simple. When I reboot my polycom it wont register now… https://sangomakb.atlassian.net/wiki/spaces/Phones/pages/20611555/TLS+and+SRTP
I think that the phone is not installing the cert selected, there must be something missing from endpoint manager other than just rebuild configs…
EPM is faulty:

  • does not update config to upload certs to phone
  • does not update base files to use TLS from DNSnaptr