Polycom phone not registering - No matching endpoint found

General Help
1

Hi,

I am attempting to set up a freshly updated and reset Polycom IP 5000 but cannot get it to register with FreePBX.

Port 0 defaults to 5060. I did try changing to that also.
User ID is set to 100 which matches the endpoint and I have tested with a shorter secret with no success.
The endpoint page shows that the pjsip port is set to 5050.

The asterisk log:

18%20am
18%20am3380×234 86.9 KB

2

I think I have it… looks like it needs to be set to TCP preferred rather than to UDP in the Polycom settings.

3

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