I want to create the following scenario on my FreePBX using graphic interface.
If 01234 is called a welcome messages is played.
IVR calls Ext. 1200
if lines are busy sound5.wav is played.
IRV tries to call again 1200
if lines are still busy then sound4.wav is played, and 1 should be pressed to leave a message.
When office is closed then sound2.wav is played – our office hours are 9.00am – 5.30pm Monday to Friday.
Help will be appreciated alot I have been stack in this since couple of days?
Thanks,