So I found out how to do that using code, but really would be awesome to understand how to do that via GUI.
So far, the question is how to place any audio file to caller (any external caller came over trunk), after he finished with IVR and on call-answer.
Basically a little scheme:
Caller (Mr.White) ----Calling—>(Company Phone Number)----->Greeting Message—>IVR----->on “press 1”—round-robin(12 extensions total)---->Extension101 Picked Up the Call------>Play audio to caller (smth like “Greetings. Mr.Green is going to answer your call, please standby”)---->Conversation---->Extensions101 Hangup the Call----->Play audio to caller (smth like “Thank you for choosing us”)---->Finish.
So if Extensions102 Picked Up the Call the audio file would be different, and so on, for every extension we need different file.
So, basically i can write the script to do that, but I need something easier, I think i may have missed some parameter somewhere.
So any ideas would be welcomed!
Thanks in advance!