Play Voicemail Envelope not working

“Play Voicemail Envelope” is set to on in voicemail admin. Envelope does not play automatically when checking voicemail. I tried restarting voicemail and am running the latest stable version, Any ideas?

Tell us about your pedigree

We’re running 12.7.6-1904-1.sng7 on Asterisk 13.22.

I believe you need to set it on the extension level.

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There it is. Haven’t seen that setting after all these years. Thanks!

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