Hi,
I know i can play an announcement to the agent (Agent Announcement) prior to bridging in the caller.
Is there a way to play an announcement to the caller just prior to bridging him and the queue member.
Thanks
Hi,
I know i can play an announcement to the agent (Agent Announcement) prior to bridging in the caller.
Is there a way to play an announcement to the caller just prior to bridging him and the queue member.
Thanks