Play a message before connecting call, is this the correct way to do this?


(D E) #1

For the last few months I’ve had the following code play a file to any number which begins with a ‘9’.

[outrt-5] ; Advise about dialling a 9
include => outrt-5-custom
exten => _9X.,1,Macro(user-callerid,LIMIT,EXTERNAL,)
exten => _9X.,n,Playback(./custom/prefix-no-longer) ;insert this line to play your message
exten => _9X.,n,Gosub(sub-record-check,s,1(out,${EXTEN},dontcare))
exten => _9X.,n,ExecIf($[ "${CALLEE_ACCOUNCODE}" != "" ] ?Set(CDR(accountcode)=$
exten => _9X.,n,Set(MOHCLASS=${IF($["${MOHCLASS}"=""]?default:${MOHCLASS})})
exten => _9X.,n,Set(_NODEST=)
exten => _9X.,n,Macro(dialout-trunk,1,${EXTEN:1},,off)
exten => _9X.,n,Macro(outisbusy,)

Basically it briefly lets users know they no longer need to dial ‘9’ for an outside line then calls the number they wanted to reach in the first place.

However, I noticed last week that it was also triggering on the very very rare but extant cases of numbers on our local BT exchange which begin with a 9! e.g 939824!

So I’ve modified the outbound route match from


to

and I’ve modified the code to:

[outrt-5] ; Advise about dialling a 9
include => outrt-5-custom
exten => _9XXXXXX,1,Macro(user-callerid,LIMIT,EXTERNAL,)
exten => _9XXXXXX,n,Playback(./custom/prefix-no-longer) ;insert this line to play your message
exten => _9XXXXXX,n,Gosub(sub-record-check,s,1(out,${EXTEN},dontcare))
exten => _9XXXXXX,n,ExecIf($[ "${CALLEE_ACCOUNCODE}" != "" ] ?Set(CDR(accountcode)=$
exten => _9XXXXXX,n,Set(MOHCLASS=${IF($["${MOHCLASS}"=""]?default:${MOHCLASS})})
exten => _9XXXXXX,n,Set(_NODEST=)
exten => _9XXXXXX,n,Macro(dialout-trunk,1,${EXTEN:1},,off)
exten => _9XXXXXX,n,Macro(outisbusy,)


exten => _9XXXXXXXXXXX,1,Macro(user-callerid,LIMIT,EXTERNAL,)
exten => _9XXXXXXXXXXX,n,Playback(./custom/prefix-no-longer) ;insert this line to play your message
exten => _9XXXXXXXXXXX,n,Gosub(sub-record-check,s,1(out,${EXTEN},dontcare))
exten => _9XXXXXXXXXXX,n,ExecIf($[ "${CALLEE_ACCOUNCODE}" != "" ] ?Set(CDR(accountcode)=$
exten => _9XXXXXXXXXXX,n,Set(MOHCLASS=${IF($["${MOHCLASS}"=""]?default:${MOHCLASS})})
exten => _9XXXXXXXXXXX,n,Set(_NODEST=)
exten => _9XXXXXXXXXXX,n,Macro(dialout-trunk,1,${EXTEN:1},,off)
exten => _9XXXXXXXXXXX,n,Macro(outisbusy,)

because I want to catch UK local and national numbers, e.g. (9)01234 443113 and (9)443113

does this look right to you guys?! I’m pretty new to this.

Thanks


(system) closed #2

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.