FreePBX 12.0.36
GXP-2160 firmware 1.0.4.16
I’ve being playing around with Free PBX since late 2014, I’ve always being able to find lot’s of information. in this one i feel I need a push, some help.
We have 1 server for multiple locations, multiple DID’s, 3 different groups of extensions.
my provider uses one trunk for termination and one trunk for origination.
I need to restrict International calling, I was able to use PIN Sets
Outbound route 1
Local route
Dial Patterns
NXXNXXXXXX
NXXXXXX
NXXNXXXXXX
Outbound route 2
International route
011.
both outbound routes use the same trunk
TRUNK-OUT
everything works fine, but…
I’ve one phone Grandstream GXP2160 and 2 accounts (extensions)
Account 1 Business EXT 391
Account 2 ONG EXT 380 <ONG inside our company, we supply their phone service.separate DID incoming & outgoing calls>
When I dial from account 1 the international calling works, PIN prompted, if correctcall it’s placed
When dial from account 2 ONG, international calling ask for PIN, PIN always wrong and call never happens
Any idea of where should I start digging, the two extensions are using the same outbound routes and same trunks
Inside the extensions settings I’m using the field Outbound CID to mask the call
if I use the same Outbound CID mask then PIN works in both accounts.
Thanks!