I’m using a system that has 17 extensions, all of them Aastra phones - most are the 480i, some are the 57i. There’s been an ongoing issue that causes the phones to randomly not work. They say “No Service”. It’s very inconsistent. I’ve tried all I know to do to fix the problem.
I didn’t set the system up, so when I started looking into the problem. Some of the phones were set to DHCP and some were static IPs. NAT was turned on on the DHCP addressed phones. On the panel screen of FreePBX some extensions were greyed out, or I could watch them grey out at random times.
I switched everything to use DHCP and NAT - then all of the extensions had a green light on the FreePBX panel. And it worked finr for the rest of the day, but now it seems like the problem is worse.
Also, many of the extensions say (unspecified) under the host column.
Here’s the SIP Registry if it helps:
Name/username Host Dyn Nat ACL Port Status
VP-/*** 209.31.18.12 5060 OK (71 ms)
VP-/*** 64.61.93.190 5060 OK (18 ms)
1302/1302 10.78.1.110 D N A 1029 OK (167 ms)
1207/1207 10.78.1.122 D N A 1067 OK (117 ms)
1206/1206 10.78.1.115 D N A 1026 OK (113 ms)
1205/1205 (Unspecified) D N A 0 UNKNOWN
1204/1204 10.78.1.116 D N A 1038 OK (112 ms)
1203/1203 10.78.1.98 D N A 1069 OK (144 ms)
1202/1202 10.78.1.221 D N A 5060 OK (100 ms)
1201/1201 10.78.1.142 D N A 5060 OK (85 ms)
1108 (Unspecified) D N A 0 UNKNOWN
1100/1100 10.78.1.110 D A 5060 OK (168 ms)
1010/1010 10.78.1.149 D N A 1026 OK (115 ms)
1009/1009 10.78.1.60 D N A 1026 OK (130 ms)
1008/1008 (Unspecified) D N A 0 UNKNOWN
1007/1007 10.78.1.165 D N A 5060 OK (84 ms)
1006 (Unspecified) D N A 0 UNKNOWN
1004/1004 10.78.1.224 D N A 5060 OK (195 ms)
1003/1003 (Unspecified) D A 0 UNKNOWN
1002/1002 (Unspecified) D N A 0 UNKNOWN
1001/1001 10.78.1.209 D N A 5060 OK (62 ms)
21 sip peers [15 online , 6 offline]
Verbosity is at least 1
Thoughts? Ideas? Suggestions? Any help or input would be greatly appreciated.