When I use the call back feature of this phone, to make calls to missed calls from external numbers, it rings busy with this error in the Asterisk logs (note I changed the actual number):
[2023-08-18 15:19:20] NOTICE[1730] res_pjsip_session.c: 700: Call (UDP:10.3.0.16:5060) to extension ‘+1555555555’ rejected because extension not found in context ‘from-internal’.
How is this issue resolved?
edit: I also confirmed this issue was happening with all our phones, not just the P370 as in the original title. It’s just that we were not using the call-back feature prior to getting this phone.
Probably the call came in with E.164 format +1NXXNXXXXXX and you don’t have an outbound route for such format. There are different ways, I think the easiest is to add an outbound route entry with Prefix = ‘+’ and then the pattern for the rest of the 11 digits (which probably you already have).