We have our first set of S500 phones arrive and want to start provisioning them… however looks like the phones are not downloading their xml file from the tftp server, or if they are downloading it, they are not applying settings. Also there appears to be some anomalies in the Endpoint Manager.
Bit of an overview, our switchports are configured with a voice vlan and dot1q tagging and when the phone first boots, its on our workstation vlan, and there is an option 150 set that redirects it to our freepbx server.
The Basefile for all the phones has been edited to contain the correct vLan settings and Directory settings for LDAP directory
A Template has been made for the phones however when changing the “Country Tones” to Australia, clicking save and returning to edit the template, the changes are lost.
When looking in the tftpboot folder, the config files for the various phone MAC’s can be seen, if i view the files, i can see all the custom settings (vlan / LDAP / etc)
However when the phone boots, it does not pull any of these settings.
I can manually set the correct vlan settings on the phone while its on the workstation network and move it to the voice vlan (which also has the correct tftp options set), when the phone reboots, again it doesnt seem to get any of the settings within the config files on the server
if i use my workstation and try to pull the config file with a tftp client, i get the file
i have increased the tftp service verbose settings and can see this in the messages log:
Apr 13 17:49:43 FreePBX in.tftpd: RRQ from 10.10.10.5 filename sangoma/1/fw500.rom
Apr 13 17:49:44 FreePBX in.tftpd: tftpd: read(ack): Connection refused
Any ideas why this is happening or whats going on ? i can see the phone pulling the rom but not the config…