I’m having an issue with the EHS adapter for an S700 phone w/ a Plantronics Savi 740 headset unit that I’m hoping we can solve
I have set everything up per the Wiki:
Section: W7XX Series Installation with EHS30
Problem: The headset has three “modes” - deskphone, mobile (Bluetooth), and PC (USB). When the phone has no mode active, or the active mode is deskphone, EHS works mostly as expected. Possibly some issues with keying the headset when using the phone to dial, but I haven’t confirmed those yet. What I can confirm is that when the phone is in PC or mobile mode, the Sangoma phone still goes off hook, times out, then repeats infinitely. There is no way to get it to stop until you switch the phone to deskphone mode, hang up the “call”, and leave the headset in no mode. Switching to another mode will kickstart the issue. I was JUST using the headset on a Polycom phone w/ the APP-51 EHS cable and had no problems.
Phone is using the latest downloadable firmware (v35, IIRC - 36 was not downloadable even though listed in the wiki)
Video of issue:
Ideas, similar issues, working fine without problems on same setup??
Let me know