Phone Extension registering then not registering even though nothing is out of the ordinary and the internet is working

[Coach25]

Hello.

My extension, for no reason, somehow disconnects and reconnects like it’ll be the white extension logo and not the green extension logo that it’s registered. My phone is Clearly IP. It’s not registered then it registered, then back and forth.

The internet works fine, no problems.

I have spoke with Clearly IP about the issue and he told me that it’s the problem between the phone and the PBX. Again, everything seems to be okay other than strange that it’s registered then not registered (back and forth). And, from what I’m finding out in the log files with not only of the Clearly IP trunking registering back and forth, it’s seeing that the message on the log files according to Clearly IP trunking pjsip registration “no response received from (SIP.Clearly IP trunk) on registration attempt to (SIP.Clearly IP trunk)”. Here are the photos of that regard:

[dicko]

You will have better luck with logs over basically unreadable photos.

[Coach25]

I have looked on the logs of the Asterisk CLI (asterisk -rvvvv), and it says endpoint of the trunks and the extension is reachable then unreachable then back and forth reachable unreachable. When the endpoint extension was unreachable, it was still registered at that time when I was on the asterisk -rvvvv. Now, the register and unregister of the extension was true, but not when I was observing in the asterisk -rvvvv, it was earlier.

[dicko]

You likely have a network problem, it is not FreePBX or Asterisk, look into your sessions timers.

[Coach25]

I’ve looked into the session timers and it seems like for right now it looks normal, extension (user) and trunks are connected.