I am hoping this can be done.
We have a customer who opted not to renew their Sangoma support on their PBXact system running 10.13.66-19 and Asterisk 11.25.1.
They are having an issue where calls transferred by a queue agent are making it so that agent don’t get a new call until the transferred call ends.
Everything I can find says that it is an Asterisk bug and was fixed in Asterisk 13.17.
I know I can switch on the fly to Asterisk 13, but it looks like it will be the version 13.14 that came with firmware 10.13.66-19.
Since I can’t run the system updates, is there a way to update Asterisk to 13.17 (or higher) manually?
Thank you.