Hello all.
First time user here. I have been asked to look into some problems with a FreePBX machine for a friend. I have medium knowledge of linux and command line too, but haven’t touched FreePBX before.
To cut the story short: They have an older and a newer freepbx machines. However, it seems the newer was not configured properly by the person who did it, so in fact the older one is still used like 95% of time. I started looking into the new machine but the more I look the more it looks to me it will be faster and easier to start it from scratch.
So, here is my idea. I am aware of the backup/restore function but since I have no idea what exactly is messed up on the machine(s), is there a way to transfer just parts to a new clean installed machine?
I am mostly worried about transferring the IVRs (not just config, audio files too, where are they by the way?), the queues, the time conditions and extensions.
I know medium level linux, so if I need to SSH and copy some files using CLI that’s not an issue.
Anything that can be done about this? Thanks in advance.