Good evening everyone! Long time searcher here, first time poster.
I’ve discovered an odd issue with my FreePBX install. Recently only extensions below 154 will page correctly, 154 or greater will not. Looking at the Asterisk log it looks like it never places the call to the other extensions. I tried taking a handset (159) and moving it to 150 with the exact same config. It works in that scenario as extension 150. I even kept the IP and VLAN the same. As soon as any handset is 154 or greater it will fail to page. This even happens when creating a fresh extension with default settings. I have also tried setting the paging group to “force”.
As far as the handsets go, they are Polycom VVX411s. I’ve tried firmwares 6.3.1, 6.4.0, and 6.4.1. The paging seems to work no problem as long as the extension number is below 154 using the same configs. I suspect this isn’t an issue with the handsets assuming I’m understanding the log from Asterisk correctly.
I did try patching the installation with no luck. Currently it has FreePBX 15 with Asterisk 16.20. The Paging and Intercom module is on version 18.104.22.168. I’ve tried rolling that back to 22.214.171.124 with no luck either.
Has anyone seen anything like this before? I’ve dropped the log from asterisk into a pastebin: pastebin . com / gYQskBSe (I’m not allowed to post links yet, just take the spaces out). The log contains making a call from extension 158 to paging group 602. This group contains extensions 152, 158, and 159.