Use case: Users want conference calls which outsiders can call into and participate.
Using the Conferences app in FreePBX, what’s a good way to do this?
Currently, I have it working by having an option in the main DID IVR linked to a Directory called Conferences with the different conference “rooms” listed with their “extension” numbers. This works, but it is not great because the Directory prompts the caller to enter the first 3 letters of “:the person’s name”. This is confusing for callers wanting to go into a conference.