Outcalling is not done

Sandip · July 28, 2024, 11:07am

I have configure sip trunk, please find the below configuration file,
[etisalat]
type=peer
fromdomain=du.ae
fromuser=97144592000
username=97144592000p
sendrpid=yes
trustrpid=yes
secret=Password
host=10.59.108.25
dtmfmode=rfc2833
context=etisalat-incoming_old
disallow=all
allow=alaw
allow=ulaw
allow=g729
qualify=yes
nat=no
insecure=port,invite
port=5060

but outcalling is not done. Please find the below log,

== Using SIP RTP CoS mark 5
– Executing [0529334682@uaetestivr:1] Verbose(“SIP/6008-00000000”, "“outcalling to 0529334682"”) in new stack
outcalling to 0529334682
– Executing [0529334682@uaetestivr:2] Set(“SIP/6008-00000000”, “FILENAME=UAE06-1722160622.0”) in new stack
– Executing [0529334682@uaetestivr:3] MixMonitor(“SIP/6008-00000000”, “UAE06-1722160622.0.wav,a,mv /var/spool/asterisk/monitor/UAE06-1722160622.0.wav /var/spool/asterisk/monitor/WFH/”) in new stack
– Executing [0529334682@uaetestivr:4] Progress(“SIP/6008-00000000”, “”) in new stack
== Begin MixMonitor Recording SIP/6008-00000000
– Executing [0529334682@uaetestivr:5] Set(“SIP/6008-00000000”, “AUDIOHOOK_INHERIT(MixMonitor)=yes”) in new stack
[2024-07-28 13:57:02.436] ERROR[9767][C-00000001]: pbx_functions.c:699 ast_func_write: Function AUDIOHOOK_INHERIT not registered
– Executing [0529334682@uaetestivr:6] SIPAddHeader(“SIP/6008-00000000”, “P-Preferred-Identity: sip:[email protected]”) in new stack
– Executing [0529334682@uaetestivr:7] Set(“SIP/6008-00000000”, “CALLERID(num)=97144592010”) in new stack
– Executing [0529334682@uaetestivr:8] Dial(“SIP/6008-00000000”, “SIP/etisalat/0529334682”) in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Called SIP/etisalat/0529334682
[2024-07-28 13:57:02.449] NOTICE[9741][C-00000001]: chan_sip.c:24409 handle_response_invite: Failed to authenticate on INVITE to ‘sip:[email protected];tag=as458de263’
– SIP/etisalat-00000001 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
– Executing [0529334682@uaetestivr:9] Hangup(“SIP/6008-00000000”, “”) in new stack
== Spawn extension (uaetestivr, 0529334682, 9) exited non-zero on ‘SIP/6008-00000000’
== MixMonitor close filestream (mixed)
== Executing [mv /var/spool/asterisk/monitor/UAE06-1722160622.0.wav /var/spool/asterisk/monitor/WFH/]
== End MixMonitor Recording SIP/6008-00000000
localhost*CLI>

jcolp · July 28, 2024, 11:09am

A call was placed to the provider, they challenged for authentication, we sent the call again with credentials, they rejected it. Either the configuration is incorrect/incomplete in some way, or they rejected it for some other reason.

Sandip · July 29, 2024, 4:19pm

could you please help how to resolve the issue, i have checked all configuration but issue is not fix,

jcolp · July 29, 2024, 4:20pm

If the configuration is correct and it’s not working, then you probably need to contact the provider and work with them to determine what is going on.

Sandip · July 29, 2024, 4:25pm

Already raised the issue our service provider but he is said there is no any issue, actually we are not found root cause, also sip show registry, also trunk is working. could please find the attached sngrep log, if found any issue kindly update.